Articles
The Lead
Continuity Q&A: Jim Loyer On Positive Resilience
May 20, 2013 | by Jonna Mayberry, Editor | Comments
In your company, you want a partnership in preparedness, so that all of the discipline leaders are interacting effectively. The DR people need to know where the BC people are going to recover. You can drive that integration now, before a disaster, to create positive resilience when you do have a disaster.
Scorecards Without Strategy = Something More For You To Do
May 20, 2013 12:42 pm | by Tracy Stourac, CBCP, MBCI, Business Continuity Manager TransUnion | Comments
The scorecard is used to facilitate the movement from one activity to the next in a natural way...
Plan, Lead, Adapt: Best Practices For Crisis Managers
May 20, 2013 10:31 am | by By Tony Schmitz, president & CEO, Send Word Now | Comments
While having a simple software tool to operationalize your continuity plan is paramount to a...
Taking Care Of Business
May 8, 2013 11:29 am | by Daniel Hahn, MA, CEM, FPEM, Santa Rosa County Emergency Management Plans Chief | Comments
Government has predefined duties at every level — federal, state and local. One of the major...
Continuity Q&A: Bob Boyd On Agility
May 7, 2013 2:29 pm | CommentsContinuity Insights sat down with Bob Boyd, president and CEO of Agility Recovery Solutions, a former division of General Electric (GE), to find out more about what he enjoys most about the BC/DR field, how his company operates, the biggest challenge Agility has faced, and what he sees for the future of disaster preparedness.
Speakers’ Soapbox: David Nolan On Social Media Misconceptions & Lessons From The Boston Marathon Bombing
May 7, 2013 9:31 am | by Jonna Mayberry, Editor | CommentsIn the leadup to the Continuity Insights Chicago Conference, June 18-19, Chicago O’Hare, Continuity Insights asks presenters about their chosen topics and critical business continuity skills. This week, David Nolan, CEO and founder, Fusion Risk Management, Inc. discusses social media and business continuity preparedness.
Reputation Resilience: The Missing Element In The BC/DR Toolkit
April 29, 2013 3:50 pm | by Linda Locke, Principal, Reputare Consulting | CommentsAt the turn of the current century, BP was on a path to building a reputation as an environmental thought leader. Fast forward to 2013, however, and BP has not only lost its reputation, but also $54 billion in value. Reputation may be an organization’s most important asset, but its intangible nature may make it the most difficult asset to manage.
Understanding The Phases Of Emergency Communication
April 19, 2013 10:37 am | by Hannah Snyder, Business Continuity Planner, xMatters | CommentsThe ability to send emergency notifications over any device or platform enables targeted messages to successfully reach and warn large numbers of people about imminent or existing danger, potentially taming an incident or emergency from turning into a crisis or catastrophe. However, every situation is different, and there is no one-size-fits-all solution.
Duty Of Care: Not Just A Travel Issue
April 15, 2013 1:50 pm | by Lisa M. Reshaur, Ph.D. & Lynne M. Silverstein, Manager, PwC LLP, Risk Consulting Services | CommentsAs one client recently noted, "I don't want my company's name in the news because we were able to fly our employees out of a bad situation, but we left our contractors sitting on the tarmac with no way to evacuate." Thinking about Duty of Care only as the small print at the bottom of your travel itinerary won't be enough when a crisis erupts in a foreign country and you don't have a plan to get your staff out safely.
Automating ISO 22301:2012
April 5, 2013 5:13 pm | by Chris Alvord, Coop Systems Founder, CEO, CBCP, MBCI, OCEG RISK, ISO 22301 Lead Auditor | CommentsAs an auditable standard, ISO 22301 is difficult to envision without significant automation for key parts of the program. Specific features are needed to affordably meet the goals of such a program. This article addresses some of the major areas requiring systems software.
Crisis Communications 2013: Social Media & Notification Systems
March 27, 2013 1:54 pm | CommentsIn 2012, Continuity Insights published its first report into the use of social media as a crisis communications tool. This year, we dug a little deeper in an effort to learn more about the industry’s social media strategies. Over 315 participating organizations responded to the survey.
Next-Generation Business Continuity
March 27, 2013 10:18 am | by Kathleen Lucey, FBCI, President, Montague Risk Management | CommentsBeing proactive embodies the intent to go beyond recovery to identify what information we need on a continuous basis, in order to identify opportunities for competitive advantage in an adverse situation. The target is an improved competitive position that can in fact increase revenues and develop long-term competitive superiority.
Embedding Culture Into BCM
March 22, 2013 11:47 am | by Ken Simpson MBCI, CORP | CommentsWe need to embed recognition of culture into our practices and use that knowledge to improve the appeal and relevance of BCM to our businesses. If you cannot understand why others do not share your passion to establish and maintain a viable continuity capability, you need to read this paper.
Speakers' Soapbox: Ron Martel On IT Risks & Abraham Lincoln’s BC Skills
March 17, 2013 4:13 pm | by Jonna Mayberry, Editor | CommentsIn the leadup to the11th Annual Continuity Insights Management Conference, April 22-24, 2013 at the Sheraton San Diego Hotel & Marina, Continuity Insights sat down with Ron Martel, Development Executive at IBM Business Continuity & Resiliency Services, to discuss the impact of data breaches and the importance of thinking on multiple dimensions.
Speakers’ Soapbox: Lynnda Nelson On Risk Management’s Shortcomings & Heavy Metal
February 26, 2013 10:43 am | by Luke Simpson, Editor | CommentsIn the leadup to the 11th Annual Continuity Insights Management Conference, Lynnda Nelson, President of ICOR, discusses “soft” business continuity issues, why risk management is not a panacea and the business continuity-themed supergroup: Strapperjack!
Speakers’ Soapbox: Scott Shaw Gets Law Enforcement In On Exercises
February 14, 2013 3:19 pm | by Luke Simpson, Editor | CommentsIn the leadup to the 11th Annual Continuity Insights Management Conference, Scott Shaw, Senior Manager, Corporate Security, Transportation, and Disaster Preparedness at Aflac, discusses partnering with public officials for emergency response exercises and why former president Bill Clinton would have made a good business continuity professional.
Speakers’ Soapbox: Bill Wostenberg On BC Exercise Mistakes & President Hoover
February 8, 2013 11:56 am | by Luke Simpson, Editor | CommentsIn the leadup to the 11th Annual Continuity Insights Management Conference, Bill Wostenberg, IT Service Continuity Consultant at Pacific Life Insurance, discusses the mistake to avoid when planning BC exercises and President Herbert Hoover’s disaster relief efforts.
Speakers’ Soapbox: Chris Needham-Bennett On Britain’s Tsunami & The Fun Side Of ISO22301
February 1, 2013 5:38 pm | by Luke Simpson, Editor | CommentsIn the leadup to the 11th Annual Continuity Insights Management Conference, Chris Needham-Bennett, owner & Managing Director of London-based Needhams 1834 Ltd, discusses the real cost of ISO22301 certification, the tsunami that struck Britain in 1607 and Theodore Roosevelt’s resilience.
Verifying Information With Social Media
January 29, 2013 10:02 am | by John Orlando, PhD, Vertek Corporation | CommentsHow do we gather, authenticate and integrate information from a variety of sources -- citizen, mass media, official, etc. -- to develop situational awareness? Verifying techniques fall into two categories: reliability of source and outside confirmation.
