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CI Bulletin

Weekly news and features for business continuity professionals

Survey: Brands Not Prepared To Manage Customer Complaints In Social Media

February 20, 2014 3:26 pm | by SMMU | News | Comments

Recent surveys reported in news media found that customers expect a response to a complaint posted on a brand’s social media account within one hour. The SMMU survey found that only 17.6 percent of brands strive to meet this expectation.    

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Study Reveals Companies Lack BYOD Security

February 19, 2014 2:43 pm | News | Comments

The findings are part of a joint study conducted by ITIC, a research and consulting firm based in the Boston area specializing in conducting independent surveys tracking crucial trends and KnowBe4, a security awareness training firm.    

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Obama: U.S. Must Rethink Water As Climate Changes

February 19, 2014 10:25 am | by DARLENE SUPERVILLE, Associated Press | News | Comments

The president announced that the budget he'll send to Congress next month will include $1 billion for a proposed "climate resilience fund" to invest in research and pay for new technologies to help communities deal with the impact of climate change.   

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Sands: Hacking Went Further Than Email, Websites

February 19, 2014 10:07 am | News | Comments

All of the Las Vegas-based company's sites were down for six days. Sands said hackers crashed its email system and stole employees' Social Security numbers. But a video posted online appears to catalog stolen information that goes much further.

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Cost Of Target Data Breach For Banks Tops $200M

February 19, 2014 10:05 am | by ANNE D'INNOCENZIO, AP Retail Writer | News | Comments

Financial institutions' bill for Target's massive data breach keeps rising. Costs related to the holiday data theft has now exceeded $200 million for financial institutions, according to data collected by the Consumer Bankers Association and the Credit Union National Association.  

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Weather & Computer Outage Cause Flight Delays

February 19, 2014 9:37 am | by DAVID KOENIG, AP Airlines Writer | News | Comments

More than 600 U.S. flights were canceled and about 2,600 were running late on Tuesday, and travelers took to Twitter to complain. United wasn't the only airline struggling to stay on schedule. Southwest had even more delays: 700, according to FlightAware.     

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FEMA Seeks Applicants For National Advisory Council

February 18, 2014 2:44 pm | by FEMA | News | Comments

The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA) is requesting individuals who are interested in serving on the National Advisory Council (NAC) to apply for appointment.                         

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Building A Stronger, More Strategic BCM Program

February 18, 2014 11:01 am | by Patrick Potter, GRC Strategist, Business Continuity & Audit, RSA | Articles | Comments

First of all, you must understand your company’s vision and plan, and then identify any conflicts or gaps with your BCM program vision and plan. It’s important to understand that you will be speaking with people with less knowledge, background and interest in BCM and resiliency. It’s important to them too, they just may not know it yet! 

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One More Death From New Virus

February 18, 2014 10:26 am | by the Associated Press | News | Comments

Saudi Arabia says a Saudi man has died from a new respiratory virus related to SARS, bringing to 60 the number of deaths in the kingdom at the center of the outbreak. The Health Ministry said that the man died in a Riyadh hospital on Sunday.    

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City Closes Poultry Markets To Stop Bird Flu

February 18, 2014 10:24 am | News | Comments

The major city of Guangzhou in southern China closed its live poultry markets on Saturday for two weeks to halt the spread of the H7N9 strain of bird flu. The closure lasts through Feb. 28 "to strengthen work to control the spread of the H7N9 flu." 

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Sands Websites Restored A Week After Hacking

February 18, 2014 10:19 am | by HANNAH DREIER, Associated Press | News | Comments

Casino giant Las Vegas Sands Corp. has restored its websites a week after they were hacked. The company pulled down its sites after hackers defaced them with images condemning comments CEO Sheldon Adelson had made about using nuclear weapons on Iran. 

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Kickstarter Says Hackers Got Customer Data

February 18, 2014 10:17 am | by the Associated Press | News | Comments

Online fundraising site Kickstarter says hackers got some of its customer data. The breach comes after discount retailer Target Corp. said it believes hackers infiltrated the computers of one of its vendors, and installed malicious software in Target's checkout system for its 1,800 U.S. stores.

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Ice Storm Causes Another Traffic Jam In The South

February 18, 2014 10:15 am | by CHRISTINA A. CASSIDY & KATE BRUMBACK, Associated Press | News | Comments

Drivers got caught in monumental traffic jams and abandoned their cars in North Carolina in a replay of what happened in Atlanta just two weeks ago, as another wintry storm across the South iced highways and knocked out electricity to more than a half-million homes and businesses.

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Volcanic Ash Blankets Towns & Villages

February 18, 2014 9:46 am | by BBC News | Videos | Comments

Towns and villages across a wide area of eastern Java (Indonesia) have been blanketed with ash. Two people have died and 200,000 have been evacuated from their homes on the main island of Java after Mount Kelud erupted. BBC News' Alice Budisatrijo reports from Jakarta. 

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Acta S.p.A. Cooperation Agreement With ReliOn

February 17, 2014 10:04 am | News | Comments

Acta S.p.A. is pleased to announce the signing of a wide-ranging cooperation agreement with ReliOn Inc., one of the largest fuel cell manufacturers in the world specializing in back-up power systems for telecom, government and transportation applications. 

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