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Leadership is the most influential and critical element of successfully managing a contingency or crisis. Despite this seemingly obvious fact, many executives and managers remain ill prepared to function as good leaders during these urgent situations.

Robert C. Chandler, Ph.D., Professor of Communication, Lipscomb University, an expert in organizational and business communication with a specialty in organizational crisis communication including communication during emergencies, crises, and disasters, will address this subject as a featured keynote speaker at the 2017 Continuity Insights Management Conference, April 24-26, in Denver, CO.

Dr. Chandler’s presentation, “When Doing the Right Thing is the Right Thing to Do: Models of Good Contingency Management Leadership,” will call attention to those who choose to do the right things even at the most difficult times. His presentation will briefly review the marks and traits of positive leadership which apply at the executive level down through localized managers. Several mini-case studies that illustrate positive leadership by a focus on doing the right thing despite the challenges of the situation or crisis to be managed will also be reviewed.

VIEW THE 2017 CONFERENCE PROGRAM

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