Articles
Crisis Communications:
Tue, 04/13/2010 - 8:00pm
This interactive workshop will explore coordination of all internal and external avenues of communication while dealing with a disaster or other type of business interruption. The ability to quickly react to the situation and deliver the right message can help preserve your company’s reputation and reassure customers that your company has a well thought-out crisis plan and is able continue business operations.
Presentation materials will include how to identify how your message is getting out, whether through official channels or indirectly, how to prioritize your communications tasks, and will include examples of pre-planning techniques, such drafting communications scripts and defining call times in advance and what information you should include in your emergency response and business continuity plans.
