In the leadup to the 11th Annual Continuity Insights Management Conference, April 22-24, 2013 at the Sheraton San Diego Hotel & Marina, Continuity Insights asks presenters about their chosen topics, lessons learned from Superstorm Sandy, critical business continuity skills and hypothetical band names. This week Scott Shaw, Senior Manager, Corporate Security, Transportation, and Disaster Preparedness at Aflac, discusses partnering with public officials for emergency response exercises and why former president Bill Clinton would have made a good business continuity professional.
Continuity Insights: Your session focuses on emergency response exercises. How key is the involvement of law enforcement and emergency management officials and, in your experience, what is the extent of their involvement? That is, are they simply observers or part of the exercise?
Scott Shaw: We are partners in the exercise. We include them early on in the exercise development and planning. They appreciate the opportunity to exercise their people.
CI: What is the number one lesson learned from Superstorm Sandy in terms of business continuity and disaster recovery strategies?
SS: The people of New York and New Jersey are resilient -- it has been proven many times.
CI: Complete this sentence: To be a successful business continuity professional you must master the risk assessment, the BIA and ___________________.
SS: Effective recovery strategies.
CI: True or false: There are some things you simply cannot plan for, e.g. the massive earthquake and tsunami in Japan in 2011.
SS: True, but it helps if you have a plan.
CI: Which U.S. president, sports person or musician do you think would have made a good business continuity professional and why?
SS: Former President Bill Clinton had a proactive approach to disasters in our nation when he was President. He wanted to make sure that federal government responded to emergencies in a timely manner -- it was a common theme in his speeches and influenced the way that he did his job. He was instrumental in raising funds during the aftermath of the earthquake in Haiti, and he and his daughter volunteered in New York after Sandy.
CI: If you formed a band with other business continuity professionals what would you call it?
SS: Be Prepared
For more information on Shaw's session, visit http://www.cimanagementconference.com/session/how-conduct-emergency-response-exercises.