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Boston Marathon Bombings Lessons Learned

July 1, 2013 5:10 pm | by Mike Jennings, CBCP | Comments

The tragic and sad events of April 15, 2013 near the finish line of the Boston Marathon remind us that we are never far away from terrorism. Business continuity planners should be thinking about the effects of a terrorist attack near their places of work and develop plans to address the threat. 

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Continuity Q&A: Ron LaPedis On Mobility Management

June 24, 2013 3:23 pm | by Jonna Mayberry, Editor | Comments

At the 2013 Continuity Insights Chicago conference, Continuity Insights sat down with Ron LaPedis — workforce continuity strategist at SunGard Availability Services, information security and business continuity guru, author and blogger — to learn more about mobility and how it fits into business continuity and disaster recovery before, after and during crises.

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Applied Crisis Communication At UCF

June 11, 2013 9:35 am | by Jonna Mayberry, Editor | Comments

In the early morning hours of Monday, March 18, 2013, University of Central Florida (UCF) administrators received a call indicating that a student had committed suicide. Staff and authorities soon discovered that the deceased student had also planned a campus shooting. While motives are still unclear, UCF’s response to the incident is clearly exceptional.

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What Does Governance, Risk & Compliance Have To Do With Business Continuity Planning Anyway?

June 3, 2013 11:09 am | by Patrick Potter, GRC Strategist, RSA Archer Business Continuity and Audit | Comments

The title may sound like the old Tina Turner song, but today we’re talking about integrating your Business Continuity Management (BCM) and Governance, Risk and Compliance (GRC) processes. This article is to explain why the coordination of BCM and GRC is important, and to provide you with some real examples and practical tips and advice on how to integrate them.

Continuity Q&A: Walt Thomasson On Balanced Testing Exercises

May 24, 2013 12:31 pm | by Jonna Mayberry, Editor | Comments

Continuity Insights sat down with Walt Thomasson, Managing Director at Rentsys Recovery Services to find out more about the best testing strategies and current industry trends. "We see a large gap in the market right now when it comes to  creating a well-balanced exercise program."

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Continuity Q&A: Jim Loyer On Positive Resilience

May 20, 2013 2:54 pm | by Jonna Mayberry, Editor | Comments

In your company, you want a partnership in preparedness, so that all of the discipline leaders are interacting effectively. The DR people need to know where the BC people are going to recover. You can drive that integration now, before a disaster, to create positive resilience when you do have a disaster.

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Scorecards Without Strategy = Something More For You To Do

May 20, 2013 12:42 pm | by Tracy Stourac, CBCP, MBCI, Business Continuity Manager TransUnion | Comments

The scorecard is used to facilitate the movement from one activity to the next in a natural way … it allows me to measure progress and acknowledge progress, and it keeps my company focused on goals — whether they are plan goals, departmental goals or company goals.  

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Plan, Lead, Adapt: Best Practices For Crisis Managers

May 20, 2013 10:31 am | by By Tony Schmitz, president & CEO, Send Word Now | Comments

While having a simple software tool to operationalize your continuity plan is paramount to a quick and efficient response, you need human energy to back it up. For all business leaders, the ability to think and react quickly during a crisis situation can save money, energy, reputation and lives.

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Taking Care Of Business

May 8, 2013 11:29 am | by Daniel Hahn, MA, CEM, FPEM, Santa Rosa County Emergency Management Plans Chief | Comments

Government has predefined duties at every level — federal, state and local. One of the major duties of government (other than collection of revenues), is public safety. Since the turn of the century, we have seen several paradigm shifts in the relationship between government and the private sector.

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Continuity Q&A: Bob Boyd On Agility

May 7, 2013 2:29 pm | Comments

Continuity Insights sat down with Bob Boyd, president and CEO of Agility Recovery Solutions, a former division of General Electric (GE), to find out more about what he enjoys most about the BC/DR field, how his company operates, the biggest challenge Agility has faced, and what he sees for the future of disaster preparedness.

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Speakers’ Soapbox: David Nolan On Social Media Misconceptions & Lessons From The Boston Marathon Bombing

May 7, 2013 9:31 am | by Jonna Mayberry, Editor | Comments

In the leadup to the Continuity Insights Chicago Conference, June 18-19, Chicago O’Hare, Continuity Insights asks presenters about their chosen topics and critical business continuity skills. This week, David Nolan, CEO and founder, Fusion Risk Management, Inc. discusses social media and business continuity preparedness. 

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Reputation Resilience: The Missing Element In The BC/DR Toolkit

April 29, 2013 3:50 pm | by Linda Locke, Principal, Reputare Consulting | Comments

At the turn of the current century, BP was on a path to building a reputation as an environmental thought leader. Fast forward to 2013, however, and BP has not only lost its reputation, but also $54 billion in value. Reputation may be an organization’s most important asset, but its intangible nature may make it the most difficult asset to manage.

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Understanding The Phases Of Emergency Communication

April 19, 2013 10:37 am | by Hannah Snyder, Business Continuity Planner, xMatters | Comments

The ability to send emergency notifications over any device or platform enables targeted messages to successfully reach and warn large numbers of people about imminent or existing danger, potentially taming an incident or emergency from turning into a crisis or catastrophe. However, every situation is different, and there is no one-size-fits-all solution.

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Duty Of Care: Not Just A Travel Issue

April 15, 2013 1:50 pm | by Lisa M. Reshaur, Ph.D. & Lynne M. Silverstein, Manager, PwC LLP, Risk Consulting Services | Comments

As one client recently noted, "I don't want my company's name in the news because we were able to fly our employees out of a bad situation, but we left our contractors sitting on the tarmac with no way to evacuate." Thinking about Duty of Care only as the small print at the bottom of your travel itinerary won't be enough when a crisis erupts in a foreign country and you don't have a plan to get your staff out safely.

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Automating ISO 22301:2012

April 5, 2013 5:13 pm | by Chris Alvord, Coop Systems Founder, CEO, CBCP, MBCI, OCEG RISK, ISO 22301 Lead Auditor | Comments

As an auditable standard, ISO 22301 is difficult to envision without significant automation for key parts of the program.  Specific features are needed to affordably meet the goals of such a program. This article addresses some of the major areas requiring systems software. 

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