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CI Bulletin

Weekly news and features for business continuity professionals

BCP Lessons Learned and Trends Worth Watching:Shaking Up the Business Impact Analysis

December 31, 2007 7:00 pm | by John Jackson | Comments

Welcome back to my column of trends and directions in the continuity industry. I'd like to ask you to take a more participatory role in reading this article. Please let me know what you think of my perspectives, good and bad, and offer up some of your own thoughts that I can share in future articles on this topic.

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Great Ideas: Key Issues and Creative Solutions 2008 - An Industry Preview

December 31, 2007 7:00 pm | by Brian Zawada | Comments

I was asked by a number of readers, as well as the staff at Continuity Insights, to "predict" some of the trends we, as business continuity professionals, will deal with in 2008. In preparation for this column, I spoke with a number of leading practitioners, and generally it was agreed that very little will change in 2008, many of the key issues that emerged in the latter half of 2007 will continue to take shape. It also was agreed that despite the lack of new trends for '08, we will be dealing with some of the most significant issues our industry has ever faced.

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First Responders' Proactive Role in Incident Detection

December 31, 2007 7:00 pm | by Harvey Betan | Comments

First responders, such as police, fire, and emergency medical technicians, are a welcome sight after an event occurs. We now live in a world where we need these individuals to not only react as they have been trained to do in the past but also take on a different role: that of possibly preventing events. The new environment in which we find ourselves requires us to be more lenient and accept certain limits to privacy and individual rights. In no way does this mean we must forgo these rights, but instead learn to live with the reasons behind relaxing them for the benefit or safety of others.

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Ask the EAB - January/February 2008

December 31, 2007 7:00 pm | by The Staff | Comments

We all agree that BCP needs to be brought to the attention of senior executives. But when we get the chance to present our progress to executives, we don’t often get the “Wow!” response we were hoping for. What needs to be on an executive’s BCP dashboard? What do they really need to know about BCP?

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Verizon Wireless: Designed with Resiliency in Mind

October 31, 2007 8:00 pm | by Buffy Rojas Editor-in-Chief | Comments

Want proof that business continuity is going mainstream? Go to YouTube and check out the "Verizon Wireless Technicians Brave Colorado Mountain Storm" video. Among the zillions of stupid pet tricks, stupid human tricks, and clips from reality TV shows, here's a video that tells the story of a Verizon Wireless team responding to the massive 2006 Colorado blizzard.

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Final Thoughts: A People-Focused Approach

October 31, 2007 8:00 pm | by Ron LaPedis and Rodrigo Naranjo | Comments

The list of natural and man-made disasters that businesses have had to contend with has increased dramatically in the last few years. Disruptions resulting from these disasters have rippled across just-in-time supply chains, shaken entire industries, and taken their toll on employee, customer, and partner relations.

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Looking Ahead to Voluntary Certification

October 31, 2007 8:00 pm | by Brian Zawada | Comments

The "buzz" in the business continuity industry is the enactment of "Implementing Recommendations of the 9/11 Commission Act of 2007." Also known as H.R. 1 and Public Law 110-53, this legislation includes a key section on Private Sector Preparedness (Title IX) addressing the development and implementation of a "Voluntary Private Sector Preparedness Accreditation and Certification Program."

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The Data Dilemma

October 31, 2007 8:00 pm | by The Staff | Comments

Continuous data protection, high availability, data backup, data security, what does it all really mean? And what does it mean to business continuity professionals? We all know that business continuity has its roots in IT, springing from data center disaster recovery plans. And as business continuity has evolved and changed, it has, in many cases, moved out of IT. Today, the people who are responsible for business continuity, crisis management, security, and the like often don't have strong IT backgrounds. So how are they to know if their data is really protected, accessible, and valid?

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Local Government is Taxing Business Recovery

October 31, 2007 8:00 pm | by Bill Lang | Comments

Life-safety is the most important part of first responder efforts. The tremendous job emergency management (EM) people do to keep people safe from all hazards must be acknowledged as world class. However, their life-safety mission can be at odds with private sector recovery and continuity efforts.

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Today's BCP: A Holistic Approach to Managing Business Risks

August 31, 2007 8:00 pm | by Mike Hager | Comments

Business continuity planning continues to evolve and gain prominence thanks to occurrences like hurricanes, dirty bombs, cyber attacks, etc. And companies with foresight recognize that BCP is a business necessity demanding a move from the traditional concept where IT is the driver, to one where enterprise-wide risk management-incorporating all critical business functions-is the key to addressing a broad range of potential hazards.

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Ask the EAB - September/October 2007

August 31, 2007 8:00 pm | by Buffy Rojas Editor-in-Chief | Comments

Multi-national firms have a need to share information on their employees typically contained in BC plans that some data privacy and employment laws may prohibit from crossing borders. How can BC professionals ensure that their plans are complete and don't break the law?

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UpFront: September/October 2007

August 31, 2007 8:00 pm | by Continuity Insights Staff | Comments

Japan has an earthquake every five minutes  — 2,000 a year can be felt by people. When a magnitude 6.8 earthquake hit Northern Japan on July 16, 2007, the Tokyo Electric Power Company, Inc. (TEPCO) found that its continuity plan had some kinks in it. Although the nuclear leakage into the sea was a billionth of the legal limit, the press went wild with the event because information was so slow to be released to the public, the information was wrong when it was reported, and nine men died due in part to an emergency contact system and fire hydrants that were faulty.

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Sharing Information and Public-Private Partnerships

August 31, 2007 8:00 pm | by JL Smither | Comments

On April 19, 2004, the Department of Homeland Security and the Memorial Institute for the Prevention of Terrorism launched Lessons Learned Information Sharing (LLIS.gov). This system, designed to help prevent, protect against, respond to, and recover from all hazards by connecting emergency response providers and homeland security officials, serves as the Nation's online resource for lessons learned and best practices. LLIS.gov contains over 10,000 homeland security-related documents, including after-action reports, federal guidelines, best practices, standard and emergency operations plans, and many others.

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Great Ideas: Key Issues and Creative Solutions

August 31, 2007 8:00 pm | by Brian Zawada | Comments

Every day, unexpected events occur that have business continuity implications. July 18, 2007, was no different. On this seemingly normal Wednesday in Midtown Manhattan, a steam pipe exploded. At first glance (and despite the fact that the explosion was "photogenic" and therefore appeared in every news outlet), the situation appeared to have minimal business impact. However, a number of businesses were significantly and immediately impacted due to lost utilities and other city services. In many cases, employees were unable to reach their workplace (for up to three days in a number of situations).

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Guest Editorial: Minneapolis Continuity Planning in Action: A Bridge to Tomorrow

August 31, 2007 8:00 pm | by Doug Sievers | Comments

If, on July 31, some soothsayer had told me that a major disaster was going to occur in Minneapolis the following day, I doubt my concerns would have flown to the section of Interstate 35W spanning the Mississippi River just east of the historic Stone Arch Bridge. My first thoughts might have included a terrorist attack at the Mall of America, a tornado, a plane crash, a rampage of violence committed by a deranged loner. But the sudden collapse of the nondescript bridge over which I had so often driven, over which virtually every driver in Minneapolis had driven-falling, without warning, into the Mississippi? Now, that's one I hadn't seen coming.

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