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CI Bulletin

Weekly news and features for business continuity professionals

BCP Excellence: How Did Goodyear Get There?

February 29, 2008 7:00 pm | by Buffy Rojas Editor-in-Chief | Comments

"What makes us unique is that our business continuity focus is meeting the needs of our customers," says Janko. "For many other organizations it's meeting a time or point objective-an RTO or an RPO. But you really need to put this into business terms. We're at a point at Goodyear where the leadership sees the business value of the process. We're proud of being proactive with planning and forward thinking. We're trying to help set trends for the rest of the industry."

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Managing Operational Resiliency - A Benchmarking Case Study

February 29, 2008 7:00 pm | by Charles Wallen and Dave White | Comments

Organizations have become increasingly aware of the strategic importance of business continuity, security, and the management of operational risk. The term resiliency is being applied to a variety of efforts to improve capabilities to adaptively respond to disruptive events, be they disasters, cyber-attacks, or human error. Building a resilient organization requires a few basics: a clear definition of resilience, a way to measure capabilities, and a roadmap to provide direction for improvement. To that end, the Financial Services Technology Consortium (FSTC) and Carnegie Mellon CERT, have developed a resiliency management approach and the supporting Resiliency Engineering Framework (REF).

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Guest Editorial: The Next Critical Evolution In Business Continuity Planning

February 29, 2008 7:00 pm | by John Stagl | Comments

Today we see more people writing articles and giving speeches discussing the continuing evolution of business continuity planning. The proliferation of these presentations on this subject is a clear indication that some enhancements are needed to be an effective management tool in the 21st Century.

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The Case for Certification of Business Continuity Vendors

February 29, 2008 7:00 pm | by Al Berman | Comments

As business continuity matures and grows, there is an ever-increasing need to ensure that solution providers are well aware of the complex requirements of business continuity management professionals. An understanding of the strategic, analytic, and tactical components of planning and execution surrounding disaster incidents is vital in supplying the appropriate tools and solutions sets. 

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Disaster Recovery: Doing the Basics Better

December 31, 2007 7:00 pm | by Mark Hughes and Robert DiLossi | Comments

The more things change, the more they (must) stay the same. As an industry, we've gone through significant leaps and bounds to make disaster recovery and business continuity easier. But an Achilles heel of many organizations is the tendency to focus on the latest and greatest technology, without paying due attention to the equally critical components of people, processes, and planning. In fact, as technology grows more complex and advanced, there's an even greater likelihood organizations won't pay enough attention to these elements because they erroneously think that technology has the job covered.

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Children's Hospital of Philadelphia: BCP Lives Here

December 31, 2007 7:00 pm | by Buffy Rojas Editor-in-Chief | Comments

The Children's Hospital of Philadelphia or CHOP as it is commonly known is a truly outstanding institution. In 2007, for the fifth consecutive year, U.S.News & World Report ranked CHOP the best hospital for children in the United States. Child magazine bestowed a similar honor. The oldest U.S. hospital dedicated exclusively to pediatrics, CHOP is an undisputed world leader in the advancement of healthcare for children. Here's just a smidgen of what the people at CHOP do: "Physician-researchers draw on the latest available information about the human genome to customize therapies to variations in genetic makeup.

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Natural Hazards Modeling for Business Continuity Professionals

December 31, 2007 7:00 pm | by Chris Scheffler | Comments

Have you ever wondered how the media is able to report damage estimates within hours of an earthquake or immediately after a hurricane makes landfall? They can do this by using sophisticated natural hazard consequence models. These models, previously used only by insurance companies and the like, now are available to business continuity professionals to guide our planning for complex exposures such as natural catastrophes. We've all seen the results of earthquake and hurricane modeling, and this article will describe how these models work and how BC professionals are using them to plan for disasters.

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BCP Lessons Learned and Trends Worth Watching:Shaking Up the Business Impact Analysis

December 31, 2007 7:00 pm | by John Jackson | Comments

Welcome back to my column of trends and directions in the continuity industry. I'd like to ask you to take a more participatory role in reading this article. Please let me know what you think of my perspectives, good and bad, and offer up some of your own thoughts that I can share in future articles on this topic.

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Great Ideas: Key Issues and Creative Solutions 2008 - An Industry Preview

December 31, 2007 7:00 pm | by Brian Zawada | Comments

I was asked by a number of readers, as well as the staff at Continuity Insights, to "predict" some of the trends we, as business continuity professionals, will deal with in 2008. In preparation for this column, I spoke with a number of leading practitioners, and generally it was agreed that very little will change in 2008, many of the key issues that emerged in the latter half of 2007 will continue to take shape. It also was agreed that despite the lack of new trends for '08, we will be dealing with some of the most significant issues our industry has ever faced.

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First Responders' Proactive Role in Incident Detection

December 31, 2007 7:00 pm | by Harvey Betan | Comments

First responders, such as police, fire, and emergency medical technicians, are a welcome sight after an event occurs. We now live in a world where we need these individuals to not only react as they have been trained to do in the past but also take on a different role: that of possibly preventing events. The new environment in which we find ourselves requires us to be more lenient and accept certain limits to privacy and individual rights. In no way does this mean we must forgo these rights, but instead learn to live with the reasons behind relaxing them for the benefit or safety of others.

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Ask the EAB - January/February 2008

December 31, 2007 7:00 pm | by The Staff | Comments

We all agree that BCP needs to be brought to the attention of senior executives. But when we get the chance to present our progress to executives, we don’t often get the “Wow!” response we were hoping for. What needs to be on an executive’s BCP dashboard? What do they really need to know about BCP?

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Verizon Wireless: Designed with Resiliency in Mind

October 31, 2007 8:00 pm | by Buffy Rojas Editor-in-Chief | Comments

Want proof that business continuity is going mainstream? Go to YouTube and check out the "Verizon Wireless Technicians Brave Colorado Mountain Storm" video. Among the zillions of stupid pet tricks, stupid human tricks, and clips from reality TV shows, here's a video that tells the story of a Verizon Wireless team responding to the massive 2006 Colorado blizzard.

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Final Thoughts: A People-Focused Approach

October 31, 2007 8:00 pm | by Ron LaPedis and Rodrigo Naranjo | Comments

The list of natural and man-made disasters that businesses have had to contend with has increased dramatically in the last few years. Disruptions resulting from these disasters have rippled across just-in-time supply chains, shaken entire industries, and taken their toll on employee, customer, and partner relations.

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Looking Ahead to Voluntary Certification

October 31, 2007 8:00 pm | by Brian Zawada | Comments

The "buzz" in the business continuity industry is the enactment of "Implementing Recommendations of the 9/11 Commission Act of 2007." Also known as H.R. 1 and Public Law 110-53, this legislation includes a key section on Private Sector Preparedness (Title IX) addressing the development and implementation of a "Voluntary Private Sector Preparedness Accreditation and Certification Program."

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The Data Dilemma

October 31, 2007 8:00 pm | by The Staff | Comments

Continuous data protection, high availability, data backup, data security, what does it all really mean? And what does it mean to business continuity professionals? We all know that business continuity has its roots in IT, springing from data center disaster recovery plans. And as business continuity has evolved and changed, it has, in many cases, moved out of IT. Today, the people who are responsible for business continuity, crisis management, security, and the like often don't have strong IT backgrounds. So how are they to know if their data is really protected, accessible, and valid?

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