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CI Bulletin

Weekly news and features for business continuity professionals

Ask the EAB - July/August 2007

June 30, 2007 8:00 pm | by Editorial Advisory Board | Comments

Globally, the business continuity industry still lacks a common reference standard, but benchmarks and maturity models are emerging that will provide a framework for this type of communication. In the meantime, start by establishing controls within your organization - a central person or group should handle client and prospect requests. Speaking with one voice about your continuity program is as critical during normal business as it is during a disaster.

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BCP at Citrix: A Follow the Sun Approach

June 30, 2007 8:00 pm | by Buffy Rojas Editor-in-Chief | Comments

With employees in 35 countries worldwide, Citrix is pretty much everywhere. That global presence is at the heart of the company's business continuity and disaster recovery program. But while its reach is global, its headquarters is practically on the beach.

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Beat the Odds: Avoid Corporate Death and Build a Truly Resilient Enterprise

June 30, 2007 8:00 pm | by Robert A. Rudzki | Comments

The statistics regarding corporate longevity are sobering: 600,000 American businesses filed for bankruptcy in just the last 10 years. Based on several independent studies, the conclusion is that corporations have a "life expectancy" of less than 50 years.

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A Sign of Life and A Miracle on 34th Street

April 30, 2007 8:00 pm | by Lorraine Motola | Comments

On April 22, I went on a two-and-a-half hour bus tour called the "Road to Recovery" through the areas of New Orleans that were most devastated by Hurricane Katrina, including the Lower 9th Ward, Lakeview, and Bernard Parish. The tour was offered as part of the 2007 Continuity Insights Management Conference. Things are slowly getting better, even from when I was there this past January.

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The Problem with How Most People Test Their Recovery Capability

April 30, 2007 8:00 pm | by John Jackson | Comments

This article isn't so much about a trend or direction in our industry as it is about one of the most serious problems I have seen over the years-the lack of realism in testing recovery programs. Reflecting on my 20-plus years with Comdisco, SunGard, and IBM, I have participated directly in, overseen, or audited hundreds if not thousands of tests for customers, including those many of you reading this article have conducted. Combine that with the tens of thousands of tests vendors have supported, and there is a tremendous base of information on the approach to testing and the success people have.

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The Deadly Sins of Program Maintenance

April 30, 2007 8:00 pm | by Andrew Fernandez | Comments

You have successfully created your business continuity framework! The organization now has a current business continuity plan! In the process, your organization may have spent a small fortune in consulting services or perhaps hiring a dedicated resource. The project is finally complete. And now you can heave a sigh of relief that it is all over. But is it?

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Final Thoughts: Behaviors for Effective BC/DR Professionals

April 30, 2007 8:00 pm | by Peter Laz | Comments

While there's no silver bullet, there are some characteristics that successful professionals share. Documenting these behaviors is intended to fuel your self-reflection, thought process, and discussion among friends and colleagues with the ultimate goal of motivating you to become an even more effective contingency planning professional.

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FBI InfraGard: Guarding Our Nation's Infrastructures

April 30, 2007 8:00 pm | by Daniel J. Biby | Comments

When Attorney General Charles J. Bonaparte organized what later became known as the Federal Bureau of Investigation (FBI) back on July 26, 1908, his original 34 investigators probed cases in antitrust, peonage, and land fraud. Ninety-nine years later, its cadre of over 30,000 employees follows a somewhat higher mission: "To protect and defend the United States against terrorist and foreign intelligence threats and to enforce the criminal laws of the United States."

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Listening, Learning, Leading: Enterprise Resiliency at ETS

April 30, 2007 8:00 pm | by Buffy Rojas Editor-in-Chief | Comments

Trying to explain business continuity to adults is tough enough, but when Tim Mathews, who heads enterprise resiliency for ETS, tried to breakdown BCP for the grade school set he got his message across just fine. Mathews domain reaches way beyond BCP. He is director of risk management and corporate security for Educational Testing Services based in Princeton, NJ, and a big believer in enterprise resiliency.

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How Old is Too Old? A Look at Today's Data Center

April 30, 2007 8:00 pm | by Steven Harris | Comments

Some recent industry estimates have placed the average age of a data center in the U.S. at approximately 17 years. That's right, 17 years old. Seventeen years ago, George Bush (#41) was president, the mainframe was still king, and the server/laptop phenomenon had yet to catch fire. Add to that the fact that a data center initially opened in 1990 was likely conceived and designed almost two full years earlier, using the design standards and forward thinking common in 1988. And some data centers in this country are even older! Data centers designed more than 15 to 20 years ago contain a number of infrastructure design elements that typically present constraints in today's demanding IT environment.

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Reaping the Rewards of Information Availability

April 30, 2007 8:00 pm | by Bill Hammond | Comments

Executives are tasked more than ever with running businesses that must operate around the clock. Every company is facing the onslaught of global economic volatility, fierce competition, customer churn, waves of regulatory compliance issues, and rising security concerns that add to the information availability issues.

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Enterprise Risk Management:

April 24, 2007 8:00 pm | by Tom Wagner | Comments

The session discusses the future of the business continuity professional, whose role is expanding and evolving into analyzing all organizational and operational risks through Enterprise Risk Management (ERM) techniques. Gartner will explain how ...

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Crisis Management Ownership

April 24, 2007 8:00 pm | by Judith Walker | Comments

In many organizations, crisis management has become a critical component of an organization’s risk management plan that is used to depict trends and, in many cases, drive organizational operations and behavior. Crisis management has become much ...

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How to Talk to Your CEO About BCP

April 24, 2007 8:00 pm | by Donald Byrne | Comments

One of the first recommendations presented in every course on business continuity planning (BCP) is to secure senior management support for the program. Unfortunately, the same people who are recommending that you go and talk to senior managemen...

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Shared Threats Require a Shared Response

April 24, 2007 8:00 pm | by Robert B. Schmidt | Comments

The difficulties that surround public/private information sharing efforts revolve around non-trivial issues of trust. There are several trust and performance issues that impede effective public/private information sharing: 1) The private sector ...

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