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Putting Twitter To The Test

March 12, 2014 | by Jonna Mayberry, Editor | Comments

We often think of drills as face-to-face exercises, but forecasters’ recent use of Twitter for a ‘tornado drill’ demonstrates that drills have equal importance in the virtual realm — and even in social media.                                 

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CI Bulletin

Weekly news and features for business continuity professionals

Five Observations From The CI Crisis Communications Survey

April 15, 2014 9:03 am | by Brian Gray | Comments

Continuity Insights began reporting on the use of social media for emergency management in 2012, expanding the survey in 2013 to include social media strategy, risk and views on effectiveness. Both of these reports give the baseline for the 2014 survey.    


Using Lessons Learned In The Evaluation Of Business Continuity Procedures

January 21, 2014 9:37 am | by Greg Marbais, Senior Consultant, Avalution Consulting | Comments

This perspective is the fifth in a series to discuss key elements of the ISO 22301 business continuity management system. Today we’re going to take a look at Clause 9.1.2, the standard’s requirement for evaluation of business continuity procedures.


Giving Thanks For Critical Infrastructure

November 20, 2013 3:46 pm | by Jonna Mayberry, Editor | Comments

I’m gearing up for the holidays, and my house wouldn’t be the same without numerous strings of white lights. Winter wouldn’t be bearable without the heat that pipes through the vents, and time off work wouldn’t be nearly as fun without a road trip to see family. What do all of these things have in common? Infrastructure. It lights up my lights, supplies my heat and powers my car. (Note: Cheer sold separately.) 


Internal Audit – Protecting Your Investment In ISO 22301

November 19, 2013 10:15 am | by Glen Bricker, Managing Consultant Avalution Consulting | Comments

One of the key elements of all management systems is the ability to monitor, measure and continually improve the performance of the organization. In Clause 9 – Performance evaluation, ISO 22301 provides the requirements for evaluating the BCMS and the business continuity procedures.


Mobile Work-Area Recovery: Weighing The Options

October 25, 2013 9:25 am | by Jonna Mayberry, Editor | Comments

Mobile work-area recovery, while not the perfect solution for all organizations, can offer significant benefits to companies in need of a flexible recovery solution. For some business continuity leaders, mobile-work area recovery has emerged as the best solution for their organizations’ needs, and serves many purposes by delivering not only fully equipped trailers but also select components.


Notification Systems’ Perpetual Progress

September 20, 2013 10:57 am | by Jonna Mayberry, Editor | Comments

My first real encounter with mass notification happened when my university implemented a campus-wide alert system.  When I look back at this experience — after becoming more familiar with mass notification and crisis communication system options, strategies, and best practices throughout the years — I can’t help but put myself in administration’s shoes.


Why Documentation Is So Much More Than Just Documents

August 20, 2013 9:44 am | by Stacy Gardner, Managing Consultant, Avalution Consulting | Comments

While all business continuity standards require documented analysis and plans, ISO 22301 requires that organizations document procedures (to drive repeatable performance) and outcomes of the planning process (to serve as evidence).  While this effort is necessary if an organization chooses to seek certification, there are several benefits organizations can achieve just by conforming to the ISO 22301 standard.


‘What’s In It For Me?’ The Value Proposition For Professional Trade Association Membership, Part 2

August 12, 2013 10:25 am | by Patrick Knapp | Comments

Just being a member in a trade association sets you apart as an individual dedicated to our profession. Adding a professional designation gives you access to positions you wouldn’t get otherwise. Membership in a professional organization highlights that business continuity/disaster recovery is your profession, and not just your job.


‘What’s In It For Me?’ The Value Proposition For Professional Trade Association Membership, Part 1

July 30, 2013 9:57 am | by Patrick Knapp | Comments

We all know they are out there: the State Association of [insert chosen profession here] or a National Association of…. Did you know there is a National Association of Airline Passengers? You might think there is little value to joining an association. Allow me to share some experience that might change your mind.


Digital Lessons Learned From Superstorm Sandy

July 15, 2013 10:04 am | by Todd Jasper, MSCP | Comments

Perhaps due to the location of Superstorm Sandy, and the incredibly media-savvy and connected population in New York and New Jersey, social media quickly became the story as images of flooding and damage were immediately publicized. In Sandy’s aftermath, groups discussed some of the lessons learned.  


A Cross-Disciplinary Approach To Preventing Active Shooter Incidents

July 12, 2013 11:52 am | by Todd Jasper, MSCP | Comments

From an outsider’s perspective, Sandy Hook Elementary school did everything right. They practiced active-shooter drills, locked the campus doors every morning after 9:30 AM, and relied on an access control system.                                                    


How To Perform Effective Management Reviews

July 8, 2013 5:03 pm | by Michael Bratton, Consultant, Avalution Consulting | Comments

Management reviews provide an excellent opportunity to review the organization’s current status, identify areas for improvement, and build support for future business continuity initiatives. By focusing on the needs of the audience and ensuring alignment of business continuity activities to the organization’s overall strategic direction, the business continuity professional can see senior leadership as partners. 


Does Your Business Continuity Management System Have 'Issues'?

July 1, 2013 5:29 pm | by Brian Zawada, Director of Consulting, Avalution | Comments

ISO 22301 is the first standard to employ the new ISO format for management systems standards, which involves a considerable amount of “templatized” management system content across 10 clauses. Because this format, language and many of the requirements are new to most business continuity professionals, it’s important to review and consider the intent associated with some of the content and concepts.


Five Tornado Myths Debunked

June 21, 2013 10:19 am | by Mike Smith | Comments

Mike Smith, meteorologist, senior vice president of AccuWeather Enterprise Solutions and author, exposes some common tornado misconceptions. Smith was one of the presenters of “Developing A Robust Weather Preparedness Program” at the 2013 Continuity Insights Management Conference in San Diego, CA. 


Quick, Concise & … Flawed? Truth & Lies In The Twittersphere

June 17, 2013 11:19 pm | by Jonna Mayberry, Editor | Comments

“A little birdie told me” has taken on a whole new meaning since Twitter first launched in 2006. A decade later, Twitter has emerged as a multifaceted social media machine, as users post and share everything from pictures of their lunch to life-saving advice. In this fast-paced world, a tweet is the epitome of efficiency, but that efficiency — while advantageous — presents its own set of problems.



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