News
August 22, 2012, Schaumburg, IL — Mutare, Inc. announced today general availability of Vital LinkTM, a secure HIPAA-compliant message solution that provides workflow and productivity enhancements. This secure two-way hosted communication mobile platform replaces pagers for critical healthcare, government and business communication applications.
Vital Link leverages smartphone technology offering distinct advantages over pagers, eliminating the need for carrying multiple devices, supporting broadcast communications, database integration, HIPAA compliance and closed loop tracking and reporting.
Features and Benefits:
- Secure 2-Way Messaging: Provides immediate closed loop message acknowledgement with one click, thus eliminating the need for return phone calls. Supports centralized call center initiation as well as secure text messaging between devices.
- Track and Trace Messaging: Supports closed loop communication with no more missed pages. Records a complete audit trail of received messages and response times.
- Alarm Support: Automated message broadcast triggered by a machine generated alarm
- Cellular and Wi-Fi Data: Delivers encrypted messages over cellular and Wi-Fi networks ensuring secure communication without needing to rely on SMS messaging.
- Multiple Device Support: Supports Apple iOS, Android and Blackberry telephones and tablets ensuring maximum compatibility in growing BYOD world.
- Incremental Adoption: Co-exists with existing pager environment for incremental adoption supporting migration and adoption over time.
- Simple User Setup and Administration Tools: Users download application updates and new versions themselves and are setup in a matter of seconds. You can also leverage your active directory and/or employee directory for easy user lookup.
- HIPAA Compliant: Closed loop system is HIPAA compliant with full audit capability.
- EMR and Other Secure Systems Integration: Mutare can provide customer integration to EMR systems minimizing reliance on bedside terminals, computers on wheels or stationary workstations. Mutare can also work with you to design a custom integration and workflow solution to meet the specific needs of your organization.
- High Availability and Redundancy: Vital Link was designed from the ground up to provide high availability (no T1, satellite or “rain fade” issues), speed and reliability. Vital Link operates out of multiple data centers to ensure that your messages always get through.
- Unlimited Messaging: The Mutare system provides for unlimited messaging with no caps or additional fees.
For more help including design and discovery, quotes, demonstrations and meeting support contact Mike Sorenson at 847-496-9055 or by email at msorensen@mutare.com

