Royal Bank of Scotland customers found themselves unable to use debit or credit cards on the busiest shopping day of the year. Ross McEwan, who took over as CEO this year, apologized. He acknowledged the bank had failed for decades to invest properly in its systems and that it was working to set this right.
This special eReport features the latest information on mobile work-area recovery that can only...
Continuity Insights interviewed leading mobile work-area recovery vendors to get their...
Mobile work-area recovery, while not the perfect solution for all organizations, can offer significant benefits to companies in need of a flexible recovery solution. For some business continuity leaders, mobile-work area recovery has emerged as the best solution for their organizations’ needs, and serves many purposes by delivering not only fully equipped trailers but also select components.
Amazon's unit that runs Web servers for other companies had problems Sunday that coincided with outages or slowdowns on several popular websites. AirBnB says its site was one of those affected. Other services that were slow or unavailable included Instagram and Twitter's Vine video-sharing application.
The latest high-tech disruption in the financial markets increases the pressure on Nasdaq and other electronic exchanges to take steps to avoid future breakdowns and manage them better if they do occur. The three-hour trading outage on the Nasdaq stock exchange Thursday also can be expected to trigger new rounds of regulatory scrutiny on computer-driven trading.
A mysterious glitch halted trading on the Nasdaq for three hours Thursday in the latest major electronic breakdown on Wall Street, embarrassing the stock exchange that hosts the biggest names in technology, including Apple, Microsoft and Google.
Learn how AT&T works to prepare for natural disasters during a network disaster recovery exercise in Hartford, CT. AT&T's disaster recovery team can provide emergency cellular coverage and mobile charging stations in times of disaster.
Study Finds Enterprise Reliance On ‘Always On’ Systems Necessary To Ensure Continual Business OperationsMay 7, 2013 4:31 pm | News | Comments
SunGard Availability Services released survey results published in an IDC White Paper, sponsored by SunGard Availability Services, Lack of Operational Resilience Will Undermine Enterprise Competitiveness: A Strategy for Availability (April 2013) that identify the competitive advantages of establishing sophisticated systems for maintaining uninterrupted business operations.
Continuity Insights sat down with Bob Boyd, president and CEO of Agility Recovery Solutions, a former division of General Electric (GE), to find out more about what he enjoys most about the BC/DR field, how his company operates, the biggest challenge Agility has faced, and what he sees for the future of disaster preparedness.
A massive technology failure forced the nation's third-largest carrier to ground all planes from coast to coast. The company blamed the breakdown on a "software issue" that knocked out both primary and backup computer reservation systems. Passengers took to social media sites to criticize the airline, which for hours could only apologize and say that it was trying to fix the problem.
Silver Peak Systems has introduced a new family of downloadable software products that are purpose-built for storage professionals to accelerate offsite data replication workloads. The new Silver Peak VRX-2, VRX-4 and VRX-8 software products combine data acceleration technology with flexible pricing.
At the 2012 Continuity Insights Management Conference, business continuity experts discuss the importance of realistic exercises -- test the plan, don't plan to test -- and the need for a follow-up to review and act on the exercise results and feedback.
IO will provide BSSP with Data Center as a Service (DCaaST) delivered out of the IO Phoenix data center. Organizations can use IO DCaaS to support cloud computing, big data, high-availability applications, business continuity/disaster recovery, data center consolidation and other strategic technology initiatives.
In the case of a single-site disaster -- as long as the computing infrastructure is running in the data center or a hot site -- telework might be a reasonable option. Of course, the remote access infrastructure needs to be up as well, along with Internet access through the contracted network provider. In the case of a localized or regional disaster, telework could be problematic for several reasons.
SunGard Partners With Regus To Power Expansion Of Its Workplace Availability Business To 550 Cities WorldwideOctober 2, 2012 10:29 am | News | Comments
Customers can now access SunGard’s heritage and experience in multi-layered Workplace Recovery solutions in combination with Regus’ unparalleled network of almost 1,300 business centers located in more than 550 cities across 97 countries: SunGard manages the contract so customers need only to call one number to invoke the service in time of need.
Continuity Insights speaks with Walt Thomasson, Managing Director at Rentsys Recovery Services, about how business continuity professionals can streamline their organizations’ disaster recovery solutions, mobile recovery trends, the importance of testing, and recovering multiple locations.
After evaluating onsite and offsite options, HCS chose BCS to host and archive its data; a decision that has proved to be prescient, particularly in light of the fire that recently caused significant damage to the school. Because their servers were not onsite, the school suffered no data loss.
Wedge says the outage hit while passengers for the first flights out of the airport were going through security screening. Transportation Security Administration passenger and luggage screening devices were rebooted and passenger screening has resumed.
Many times, infrastructure devices are located in remote locations that are either staffed with non-IT people or totally unstaffed. Remote infrastructure management is a technology-driven method for secure access, control, monitoring and management of a variety of devices installed throughout a communications network.
In order to overcome the numerous challenges associated with the recovery, Convergys employed workload transition, work-at-home implementation, mobile work-area-recovery, alternate site identification and build-out, and satellite connectivity. Additionally, a tiered incident command team was used to assess the impacts of the flooding and administer the solutions.
StratITsphere, ScaleMatrix Announce Data Center Partnership to Provide Greater Disaster Recovery & Business Continuity To ClientsApril 30, 2012 12:07 pm | News | Comments
Colocation customers of two data centers in Texas and California will enjoy greater protection from disasters thanks to a new alliance announced today.
A disaster preparedness exercise to ensure California's child support system could be run remotely went smoothly, except for one casualty: the names, Social Security numbers and other private records of about 800,000 adults and children.
While many businesses recognize the value of protecting themselves from potentially disastrous security incidents, many fall short in their attempts to do so. Companies need to take more aggressive steps to protect themselves from security threats –- whether it’s closely studying their cloud provider, gaining a better understanding of their business data or considering an investment in outside security services.
Businesses big and small have taken a beating from the power outages caused by the record-setting October snowstorm and the losses are only beginning to be tallied.
DataCenter.BZ uses ultra-high power densities and Tier IV+ datacenter building design, and offers a 150-seat hot site for real-time workforce recovery.
Everything we knew about communications, congregation points, crisis management, leadership styles, succession plans, SPOFs and mental health either changed or was reaffirmed by the events of 9/11.
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