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Germany: Robbers Dig 100-Foot Tunnel To Raid Bank

January 15, 2013 10:09 am | News | Comments

German police say robbers dug a 30-meter (100-foot) tunnel into the safe deposit room of a Berlin bank and escaped with their haul, setting a fire as they left to cover their tracks. Berlin police spokesman Thomas Neuendorf says the tunnel led from an underground garage into the bank's safe deposit room.

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CI Bulletin

Weekly news and features for business continuity professionals

Internal 'Software Issue' Shuts U.S. Options Exchange

April 26, 2013 10:56 am | by BERNARD CONDON & STEVE ROTHWELL,AP Business Writers | News | Comments

Some on Wall Street shrugged off the outage. "I don't think it is too big of a deal if it's a one day thing. If it keeps happening, of course, that's different," said Ryan Detrick, a senior technical strategist at Schaeffer's Investment Research.

Rentsys Recovery Services Announces New Customer On-Boarding Process

April 8, 2013 10:48 am | News | Comments

Rentsys Recovery Services, a provider of comprehensive disaster recovery solutions for banks, credit unions, mortgage lenders and other organizations, announced the launch of its new Customer On-Boarding Process. The on-boarding process was designed to prepare financial institutions for a more efficient recovery following a disaster and to prepare for an audit. 

Redstone Federal Credit Union’s Redstone Consulting Group & Fusion Risk Management Announce Strategic Alliance To Deliver Continuity Risk Management Services To Credit Unions & Community Banks

November 5, 2012 10:39 am | News | Comments

Redstone Consulting Group and Fusion Risk Management will begin offering enterprise resilience management services and software centered on business continuity, crisis management and IT disaster recovery.  Offerings will leverage proven capabilities implemented at Redstone Federal Credit Union.

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American Enterprise Bank Implements Multiple Hosted Solutions From Safe Systems

October 19, 2012 9:26 am | News | Comments

American Enterprise Bank operates a total of two branches with approximately $199 million in assets. The bank made the strategic decision to outsource critical components of its IT infrastructure and began gradually moving systems into a hosted environment.

Jack Henry Banking Announces Hosted High Availability Service

October 12, 2012 10:46 am | News | Comments

The Centurion Hosted High Availability service is operated from a secure facility in Branson, Mo., dubbed the "Mountain." Previously a dolomite rock mine, this hardened two million square foot facility is located 175 feet below ground and virtually impervious to natural disasters including hurricanes, floods, and tornados.

Cost Of Software Glitch For Knight Capital: $440 Million

August 3, 2012 11:38 am | by CHRISTINA REXRODE & PALLAVI GOGOI, AP Business Writers | News | Comments

 Knight Capital Group said the problem was triggered when it installed new trading software, which resulted in the company sending numerous erroneous orders in 140 stocks listed in the New York Stock Exchange. Those orders were behind some sudden swings in stock price. 

UK: Banking Software Glitch Delays Payments, Bills

June 26, 2012 9:01 am | News | Comments

A British banking group says it has almost fully cleared up a weeklong banking glitch which delayed posting credits and debits to millions of customers with its NatWest and Royal Bank of Scotland accounts.

Merrill Lynch Called Out For Failing To Deliver Business Continuity Plans

June 21, 2012 4:57 pm | by Luke Simpson, Editor | News | Comments

A search on the Merrill Lynch website reveals a page publicizing the company's business continuity efforts, including the existence of business continuity plans. It is unclear why these plans were not provided to FINRA.

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Business Continuity Returns To New York On October 29-30, 2012

June 4, 2012 4:51 pm | by Luke Simpson, Editor | News | Comments

Continuity Insights New York is the long-awaited return of a dedicated business continuity event to the Northeast. Commissioner Jerome Hauer from the New York State Department of Homeland Security and Commissioner Joseph Bruno from the New York City Office of Emergency Management will open the event with a plenary session on The State of Preparedness.

Tales From The C-Suite

May 7, 2012 5:12 pm | by Luke Simpson, Editor | Articles | Comments

Kelly McDonough, President/CEO of First Alliance Credit Union, talks about how to scare your C-level executives into supporting your BCM program, how credit unions do more with less, the “end point” for business continuity, and why cloud will make businesses and families more resilient.

Saudi Denies Bank Info Breach By Israeli Hackers

January 10, 2012 4:54 am | by TAREK EL-TABLAWY, AP Business Writer | News | Comments

A top Saudi banking official on Tuesday denied an Israeli media report that hackers from Israel obtained credit card and bank account details of thousands of Saudi citizens, retaliating for an attack on Israeli accounts.

Bank Of England Planning For Financial Crisis

December 5, 2011 12:31 pm | by ROBERT BARR, Associated Press | News | Comments

The goal of the bank's Financial Policy Committee "is to insure as far as possible we make the U.K. financial system resilient."

BC Solutions For Banks & Credit Unions

August 15, 2011 12:38 pm | News | Comments

The Rentsys QUICKBranch includes cash vault, teller stations, quick-deploy satellite and a stand-alone portable generator.

BC: It's Not Just For Disasters Anymore

August 10, 2011 7:15 am | Articles | Comments

I hope the stories out of northern Alabama inspire you to look at how business continuity tools can be used to add value to the products and/or services you deliver.

Powerless … But Still In Business

August 10, 2011 6:35 am | by Luke Simpson, Editor | Articles | Comments

A focus on employee safety and customer service helped two companies recover after tornadoes devastated northern Alabama.

People, Processes, and Systems:

April 12, 2010 8:00 pm | by Alan Salkowitz | Articles | Comments

In order to recover from an unforeseen event, people, processes, and systems must work together to restore business operations. This session will discuss how to integrate your business resumption and disaster recovery plan to produce a true end ...

Managing and Communicating Across the Organization During a Crisis

May 5, 2008 8:00 pm | by Ray Mach | Articles | Comments

Learn how one large organization standardized response teams down to the department level to help the incident management team better coordinate and manage recovery events. By driving changes within each plan, and supporting theses changes with ...

BCP at Citi: It's Crystal Clear

August 31, 2007 8:00 pm | by Buffy Rojas Editor-in-Chief | Articles | Comments

Ask Rudy Garcia about his business continuity program and there are a few key phrases that you're going to hear quite a bit: crystal clear, business drivers, strategic planning, communication, useful information, day-to-day basis. Those phrases pretty well sum up Garcia's approach to BCP: Have a crystal clear understanding of the organization's business drivers. Develop a strategic business continuity program that is aligned with the business. Communicate that program to all relevant parties. Provide stakeholders, particularly top management, with useful information that will help them make business decisions. And add value to the organization on a day-to-day basis.

An Integrated Approach to Continuity Metrics and Progress Reporting (Case Study)

April 23, 2007 8:00 pm | by Chris Glebus | Articles | Comments

With $9.5 trillion in assets under custody and $1.4 trillion under management, State Street Corporation is a world leader in financial services. Attend this session to hear how State Street took its business continuity program to the next step b...

Cutting-edge QA Program at National City Bank

April 23, 2007 8:00 pm | by Leslie Mahorney | Articles | Comments

During this session, attendees will learn how National City Bank employees -- charged with the design, implementation and execution of the corporate contingency planning (CCP) quality assurance (QA) program -- got the job done. Federal Reserve ...

BNP Paribas:BCP With a Community Conscience

December 31, 2006 7:00 pm | by Buffy Rojas Editor-in-Chief | Articles | Comments

When you think BNP Paribas, you think big bank, big money, big business. You can add to that list big heart. The sixth largest bank in the world, BNP takes BCP seriously. But its business continuity team does more than ensure money moves and regulatory requirements are met. Four New Orleans fire companies, two New Orleans schools, and an entire New York City community have benefited from the banks deep pockets and deep commitment to doing good. Here's how.

Analyzing BIA (And Other) Data By Geographic Area For a Nominal Cost (Case Study)

May 7, 2006 8:00 pm | by Barry A. Cardoza | Articles | Comments

When Union Bank of California wanted to analyze BIA data by geographic region in order to determine the total potential impact of a regional event, we looked at a number of services and tools and found that they wouldn’t work for us. These tools...

FSTC Resiliency Maturity Model, A Process Improvement and Measurement Tool

May 7, 2006 8:00 pm | by Charles Wallen | Articles | Comments

This session will discuss a project currently being undertaken by the Financial Services Technology Consortium and the Software Engineering Institute at Carnegie Mellon University. These groups aim to define a Resiliency Maturity Model (RMM) fra...

At ABN AMRO Communication is the Key to BCP

August 31, 2005 8:00 pm | by Buffy Rojas Editor-in-Chief | Articles | Comments

ABN AMRO is an international bank with European roots and a clear focus on consumer and commercial banking. ABN AMRO's business continuity plans have a clear focus on communicating in a crisis. Jack Smith, first vice president of business continuity and crisis management, has been with the ABN AMRO business continuity team for five years. Smith spent the previous eight years in the company's IT department. According to Smith, the switch was a natural transition. I was always involved in technology and was asked to help out with the Y2K project, he says. As that was winding down, I moved on to business continuity. Smith and the business continuity team are responsible for the company's North American operations, which are headquartered in Chicago, IL.

BCP You Can Bank On

December 31, 2004 7:00 pm | by Buffy Rojas Editor-in-Chief | Articles | Comments

At COMMERCE BANK, "BANKER'S HOURS" start as early at 7:30 a.m. and often end at midnight.  And in its quest to be "America's Most Convenient Bank,"Commerce is expanding more than just the typical teller's work day.  Headquartered in Cherry Hill, NJ, Commerce has more than 320 locations throughout New Jersey, Pennsylvania, metro New York, and northern Delaware.

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