Case Study
Disaster Simulation Exercises: One Company's Approach
April 26, 2009 8:00 pm | by Chris Wright | Articles | CommentsThis session will explore Amgen's approach to conducting the six to seven full-scale disaster simulation exercises that they complete each year. Elements including the initial make up of the exercise design team, the scenario development, commun...
Can We Secure the Hallowed Halls of Academe?
May 6, 2008 8:00 pm | by Denis Binder | Articles | CommentsThe traditional means of providing campus security to minimize the risks of criminal activity must be reexamined in lights of the lessons of Columbine and Virginia Tech. A whole new set of steps must be implemented to minimize the risks in advan...
Headquarters Closed! Now What? Lessons Learned from Expedia’s Exercise
May 5, 2008 8:00 pm | by Howard Mannella | Articles | CommentsWant to hear what happens when over 180 people are locked out of a facility and forced to work elsewhere? Expedia conducted a week-long business continuity exercise in which the IT Division was to consider the Bellevue Headquarters campus “inacc...
Evolving a Business Continuity Program
May 5, 2008 8:00 pm | by Joyce Shroka | Articles | CommentsBuilding a business continuity program is an evolutionary process. Initially implemented processes may need to be replaced or updated as your business continuity program matures and/or your company’s business changes. This session will review th...
Pandemic Planning: The Human Factor
May 5, 2008 8:00 pm | by Suzanne Bernier | Articles | CommentsTaking your pandemic plans to the next level – a case study by Ontario's Workplace Safety & Insurance Board (WSIB). This presentation will describe in detail the next level in pandemic planning -- the human factor. This session will provide deta...
How Sprint Nextel Survived (and Thrived) Despite Merger and Downsizing
May 5, 2008 8:00 pm | by Greig Fennell | Articles | CommentsThe Sprint Nextel enterprise risk and business continuity program started five years ago, survived a merger and downsizing, yet continues to flourish and evolve to include enterprise risk management as part of its mission within the company. Thi...
New York City Explosion Influences the Enhancement of Pfizer's BCM Program
May 5, 2008 8:00 pm | by Clyde Berger | Articles | CommentsFor a brief period last year, painful memories of 9/11 were brought to the surface by the explosion of an underground steam pipe in midtown Manhattan killing one, injuring over thirty and interrupting business for many organization’s due to the ...
Feeding Frenzy: BCP at Food and Beverage Outlets
May 4, 2008 8:00 pm | by Nathaniel Forbes | Articles | CommentsIf you’ve been to Singapore, you’ve probably had a meal or a beer at Brewerkz, Café Iguana or Wine Garage, the largest volume single-location food and beverage outlet in Singapore, serving 1,300 meals a day and 14 varieties of award-winning beer...
BCP and DR Planning for Healthcare Organizations
May 4, 2008 8:00 pm | by Kathy Lee Patterson | Articles | CommentsHospital administrators and clinicians have started to realize that technology is far more crucial in rendering patient care than ever before. Routine clinical functions are almost entirely performed by computer technology. Daily procedures can ...
Creating a Business Resiliency Organization: Moving the Mountain an Inch at a Time
May 4, 2008 8:00 pm | by Mary Herbst | Articles | CommentsCarlson is in the process of implementing a two-year strategy to fully develop and integrate business resiliency into the organization. With the full support of executive management, resources have been added to each operating group responsible ...
Tackling Urban SMB’s Business Continuity Challenges
April 28, 2008 8:00 pm | by Michael A. Fina | Articles | CommentsSmall business! Urban challenges! Big customers with big demands! Learn how one New York City family business approaches business continuity and disaster planning. The speaker, Michael A. Fina, is a third generation owner of Michael C. Fina, an ...
Critical Success Factors in a Complex BCP Development Environment
April 23, 2007 8:00 pm | by Don Groth | Articles | CommentsThe development of business continuity plans in any organization can be a challenge. This case study looks at the successful development of business continuity plans at a complex medical system. The system includes a large 414-bed academic medic...
Across The Seas:
April 23, 2007 8:00 pm | by Laura Carrion | Articles | CommentsThis joint presentation represents two Toyota business entities and will examine the challenges and successes of implementing the business continuity program at an international subsidiary. Toyota's U.S. Corporate BCP manager and her counterpart...
Plan to Communicate, Communicate the Plan
April 23, 2007 8:00 pm | by Stephen T. Gore | Articles | CommentsYour business continuity plans have been polished and tested. But if nobody in your organization knows about them, it doesn’t matter how good they are. The critical role of communications in business continuity planning and emergency management ...
An Integrated Approach to Continuity Metrics and Progress Reporting (Case Study)
April 23, 2007 8:00 pm | by Chris Glebus | Articles | CommentsWith $9.5 trillion in assets under custody and $1.4 trillion under management, State Street Corporation is a world leader in financial services. Attend this session to hear how State Street took its business continuity program to the next step b...
Cutting-edge QA Program at National City Bank
April 23, 2007 8:00 pm | by Leslie Mahorney | Articles | CommentsDuring this session, attendees will learn how National City Bank employees -- charged with the design, implementation and execution of the corporate contingency planning (CCP) quality assurance (QA) program -- got the job done. Federal Reserve ...
Continuity Challenges at Higher Education Institutions
April 22, 2007 8:00 pm | by Brendan McCluskey | Articles | CommentsHigher education administration is a mix of operations and academic departments, with the former dedicated to running the institution, while the latter attends to education, and where applicable, research and other intellectual pursuits. Academi...
BCP for Competitive Advantage:
April 22, 2007 8:00 pm | by Michael Landadio | Articles | CommentsThe pharmaceutical and biotechnology industries are highly regulated, yet can be subject to unique vulnerabilities: process design and FDA control means that manufacturers are highly reliant upon suppliers like Millipore to provide consistent, h...
Management:
April 22, 2007 8:00 pm | by Jason Jackson | Articles | CommentsThis session describes the key success factors and lessons learned by Wal-Mart Stores, Inc. in the management of both major crisis incidents (e.g. hurricane Katrina) and daily events. Most importantly, this presentation discusses engagements wit...
Team Response: NIKE's Process-Driven Crisis Communication Plan
April 22, 2007 8:00 pm | by Katie Willis | Articles | CommentsLearn how a process-driven crisis communication plan can be an integral part of a highly responsive crisis management infrastructure. This session will review NIKE's process-driven approach for crisis management planning, specifically focusing ...
Disaster Recovery and Business Continuity Goes to College
April 22, 2007 8:00 pm | by Bernard Chapple | Articles | CommentsColleges and Universities have unique issues and concerns. Disaster recovery and business continuity professionals in this sector must be concerned with manifold issues, including weather-related anomalies, pandemics, data security, as well as s...
Objectively Evaluate (and Potentially Overhaul) Your Program
April 22, 2007 8:00 pm | by Mark Armour | Articles | CommentsChances are you have some kind of program in place, but does it just need tweaking, or does it require a serious overhaul? How do you build support for a program that was previously viewed as sub-par by clients and peers? Countrywide Financial C...
Evolution of an Integrated Crisis Management Program at UPS (Case Study)
May 9, 2006 8:00 pm | by Jack McKlveen | Articles | CommentsEffective business continuity is critical for an organization to survive incidents that threaten its ability to make products, provide services or otherwise conduct business. During a major incident, business continuity plans will be executed as...
First Katrina, then Rita:
May 9, 2006 8:00 pm | by Ms. Michael Redmond | Articles | CommentsEntergy Corporation is the only Fortune 500 headquarted in New Orleans, and its headquarters was downtown and hard hit. Entergy is an electric/gas utility operating in a regulated environment in four states and has an unregulated nuclear busines...
Going Mobile:
May 9, 2006 8:00 pm | by Chuck Wachter | Articles | CommentsMobile recovery is a fast-growing and evolving segment of today’s continuity market. A mobile solution recovers not only immediate business continuity needs, but reduces the impact on employees. This session will explore how mobile recovery work...
