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Overview: Communications

Communications is critical in every phase of business continuity. In any kind of crisis or emergency, the technology and the strategy must be in place. Technology includes notifications systems, satellite phones, alerting on multiple platforms, and of course telecom recovery capability. But it's not just about tech. Media and employee relations are critical too.

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More on Crisis Communications and Messaging
7/26/2010 Continuity Insights: This is part two of our “Messaging Goes Full Throttle” feature that appeared in the July/August 2010 issue of CI. Our experts answer more of your tough questions here.
Webinar Watch
7/1/2010 Continuity Insights: The latest webinars for your CI toolkit. Notification Q&A with the experts in July, and The Next REAL Pandemic in August. Plus, we’ve archived a great webinar on how to get the most out of your exercise.
Oil? Toil!
7/1/2010 Continuity Insights: Who would have thought a spurting oil rig more than 100 miles from shore could cause a business crisis?
Messaging Goes Full Throttle
7/1/2010 Continuity Insights: Message in a bottle? No way! Industry experts discuss trends, best practices, and key success factors in emergency notification. Here’s how to get your messages where they’re going … and then maybe you can head to the beach!
BCP vs. the Volcano
5/1/2010 Continuity Insights: Threats to operational continuity are everywhere. What a volcanic eruption in Europe can teach the world about communications.

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Strange but True!
I just read an article in the LA Times about a golfer who accidentally chipped a rock and started a 12-acre brushfire. Who’d have predicted that? Not me. Granted I don’t know much about golf. Okay, I know nothing about golf, unless it involves windmills and multi-colored golf balls. But golfer as fire-starter was as much a shock to golf aficionados as it was to me, I’m sure. So what’s the point? I want to know what else has happened that you would never have expected. Tell me your “not in my wildest dreams” business interruption tales (we’ll keep your name and your organization’s name out of it if you’d like), and I’ll report all the tall tales and interesting lesson learned in the next issue of CI. Deal? I’m easy to find by phone at (610) 792-4802 or e-mail at buffy@continuityinsights.com.