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Overview: Crisis Management

When it hits the fan, the spotlight is suddenly shining on you – the BCP guru. And when that time comes (and it will) you’re only going to look as good as your crisis management capabilities. Sure you can build plans, but do you have the real-life, practical know-how to do what it takes to get the job done when continuity goes from maybe someday to right now?

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Earthquake in Haiti
7/1/2010 Continuity Insights: Logistics, communications, and even public-private partnerships are all critical. But people on the ground are important, too. CI brings two perspectives on what those people need, and how you can be prepared for it.
Crisis Management:
4/13/2010 Continuity Insights: Attend this session to better understand the fundamentals of crisis management and what it is that you need to manage. Manage the expectations of upper management as well as your team leaders. Review actual crisis management configurations -- a centralized and a decentralized approach -- and how both work in the right case.
Business Emergency Operations Centers:
4/13/2010 Continuity Insights: This session explores the business emergency operations center (B-EOC). The B-EOC will work together with businesses, state, and local governments to identify gaps in regional preparedness and response capability, and then work together to fill those needs. The B-EOC will study, identify, document and apply best practices found in the field of public/private partnerships, guide the process of identifying business resources and personnel that can be made available during an emergency to state and local first responders, and educate and facilitate the incorporation of businesses as an integral part of public emergency planning and exercises.
Strategic Crisis Leadership for Continuity Professionals
4/13/2010 Continuity Insights: At the heart of any crisis and business continuity response are strategic decisions that will serve as “defining moments.” These strategic decisions have the critical power to bring you and your organization swiftly toward successful resolution, or they can spiral you deeper into entanglements that can increase the damage. Most crisis and business continuity preparedness is focused at the tactical and logistical levels. Beyond tactics, the attention here will be on strategic crisis and business continuity preparedness. Strategic crisis leadership concepts will be learned and experienced through expert commentary, from 'What would you do?' case study, and interactive discussion. Take-and-use materials will be provided, including a strategic crisis leadership checklist.
CI Readers Weigh in on Emergency Notification
11/1/2009 Continuity Insights: Survey says: Emergency notification is hot! Find out what matters most in choosing and using these tools.

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Strange but True!
I just read an article in the LA Times about a golfer who accidentally chipped a rock and started a 12-acre brushfire. Who’d have predicted that? Not me. Granted I don’t know much about golf. Okay, I know nothing about golf, unless it involves windmills and multi-colored golf balls. But golfer as fire-starter was as much a shock to golf aficionados as it was to me, I’m sure. So what’s the point? I want to know what else has happened that you would never have expected. Tell me your “not in my wildest dreams” business interruption tales (we’ll keep your name and your organization’s name out of it if you’d like), and I’ll report all the tall tales and interesting lesson learned in the next issue of CI. Deal? I’m easy to find by phone at (610) 792-4802 or e-mail at buffy@continuityinsights.com.