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IBM Delivers Disaster Recovery, Security Services to SoftLayer Clients

April 15, 2014 11:30 am | by IBM | News | Comments

IBM (NYSE: IBM) today announced it is delivering SoftLayer clients a new set of cloud-capabilities and services that accelerate cloud adoption by securing vital company assets and maintaining continuous businesses operations, even in the event of a disaster.

Sungard Availability Services Now An Independent Company

April 1, 2014 11:00 am | by Sungard AS | News | Comments

Sungard Availability Services has announced that it is now a standalone company, following...

UK Holds Cyberwar Game In Churchill's WW2 Bunker

March 17, 2014 1:25 pm | by RAPHAEL SATTER, Associated Press | News | Comments

Under London's streets in Winston Churchill's World War II bunker, young techies are fighting a...

BAE Report: Ukraine Has Faced Cyberattacks

March 10, 2014 1:50 pm | by DANICA KIRKA, Associated Press | News | Comments

Spies used "Snake" malware that allowed them to gain control of the computer systems of large...

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Weekly news and features for business continuity professionals

Weather & Computer Outage Cause Flight Delays

February 19, 2014 9:37 am | by DAVID KOENIG, AP Airlines Writer | News | Comments

More than 600 U.S. flights were canceled and about 2,600 were running late on Tuesday, and travelers took to Twitter to complain. United wasn't the only airline struggling to stay on schedule. Southwest had even more delays: 700, according to FlightAware.     

Sands Websites Restored A Week After Hacking

February 18, 2014 10:19 am | by HANNAH DREIER, Associated Press | News | Comments

Casino giant Las Vegas Sands Corp. has restored its websites a week after they were hacked. The company pulled down its sites after hackers defaced them with images condemning comments CEO Sheldon Adelson had made about using nuclear weapons on Iran. 

HP Identifies Top Enterprise Security Threats

February 10, 2014 3:59 pm | News | Comments

HP has published the Cyber Risk Report 2013, identifying top enterprise security vulnerabilities and providing analysis of the expanding threat landscape. This year’s report details factors that contributed most to the growing attack surface in 2013 and outlines recommendations for organizations to minimize security risk and the overall impact of attacks.


Nine First-Responders Die In Fire That Destroyed Bank Archives

February 5, 2014 1:07 pm | by MICHAEL WARREN, Associated Press | News | Comments

Nine first-responders were killed, seven others injured and two were missing as they battled a fire of unknown origin that destroyed an archive of bank documents in Argentina's capital on Wednesday. The fire at the Iron Mountain warehouse took hours to control and the sprawling building appeared to be ruined. 

Shoppers Fret About Authenticity Of Target Emails

January 20, 2014 3:42 pm | by BREE FOWLER, AP Technology Writer | News | Comments

An email sent to the roughly 70 million Target customers who may have been affected by a pre-Christmas data breach is causing panic among those who fear it could be an attempt to victimize them again.             

Snapchat: Will Make App More Secure

January 7, 2014 10:48 am | by BARBARA ORTUTAY, AP Technology Writer | News | Comments

The disappearing-message service popular with young people said in a blog post late Thursday that the updated version of its app would allow users to opt out of its "Find Friends" feature, which was apparently at the heart of the breach, and would stem future attempts to abuse its service.

Stolen Laptop Held Member Data

January 2, 2014 3:21 pm | by SEANNA ADCOX, Associated Press | News | Comments

A laptop stolen from an auditor's car contained the personal information of more than 3,400 members of a high-risk insurance pool set up in South Carolina for those unable to find coverage because of a medical condition, an attorney hired by the pool told The Associated Press on Monday.

Data Center Downtime Study Shines Light On Best Practices To Eliminating Unplanned Outages

December 24, 2013 10:04 am | by Peter Panfil, vice president, global power, Emerson Network Power | Articles | Comments

An overwhelming majority of survey respondents (91 percent) reported having experienced an unplanned data center outage in the past 24 months. Regarding the frequency of outages, respondents experienced an average of two complete data center outages during the past two years.   


For Retailers, The Holiday Season Is All About IT Continuity

December 17, 2013 10:11 am | by Afshin Shams, Enterprise Cloud Sales Specialist, SunGard Availability Services. | Articles | Comments

Continuity takes on special significance for retailers as the holiday shopping season goes into full swing. IT outages aren’t that uncommon at year-end for retailers. Twenty percent of them recorded at least one outage last year. 

RBS Suffers IT Glitch On Cyber Monday

December 3, 2013 10:15 am | by the Associated Press | News | Comments

Royal Bank of Scotland customers found themselves unable to use debit or credit cards on the busiest shopping day of the year. Ross McEwan, who took over as CEO this year, apologized. He acknowledged the bank had failed for decades to invest properly in its systems and that it was working to set this right. 

Wal-Mart Blames Price Errors On Technical Glitch

November 7, 2013 10:09 am | by ANNE D'INNOCENZIO, AP Retail Writer | News | Comments

Treadmills for $33? Computer monitors for $9? The deals are too good to be true — even at Wal-Mart. It turns out they're not. Wal-Mart Stores Inc. says a "technical error" caused certain products to be priced absurdly low or high on its website.

Nasdaq Options Market Halted, Closed After 'Technical Problem'

November 5, 2013 11:05 am | by KEN SWEET, AP Markets Writer | News | Comments

The Nasdaq shut down trading on one of its options markets Friday, the latest technical problem to hit the exchange. Nasdaq OMX said it halted trading at 10:36 a.m. Eastern Time and announced at 2:10 p.m. that it would shut down options trading for the rest of the day. Regular stock trading on the Nasdaq Stock Exchange was not affected.

The Fine Art Of Mobile Security In A Dangerous Age

November 5, 2013 11:02 am | by Andrew Berg, Senior Editor, Wireless Week | Articles | Comments

If you haven't heard, digital security is a big deal, and the security of information on mobile devices is of utmost concern. The bad guys are getting smarter, their attacks more complex and the sensitive data they’re after increasingly resides on that miniature computer you have in your pocket.


Knight Capital Will Pay $12M For Trading Glitch

October 21, 2013 12:10 pm | News | Comments

Financial services company Knight Capital Americas will pay $12 million to settle charges it violated SEC rules in connection with a costly trading glitch in August 2012. The Securities and Exchange Commission said Wednesday that Knight didn't have adequate safeguards to limit the risks posed by its access to markets.

Power Outage Shuts Down 'South Park' Production

October 21, 2013 12:02 pm | by the Associated Press | News | Comments

Nothing much interferes with "South Park" lampooning its targets. But Comedy Central says an ill-timed power outage shut the show down Tuesday night, preventing completion of this week's scheduled episode. Comedy Central said Wednesday that all the computers at South Park Studios were down for hours. 

Delta Restores Website & Mobile App After Outage

October 21, 2013 9:37 am | News | Comments

The website for Delta Air Lines Inc. is working again after an outage on Thursday. The outage lasted roughly four hours and took down Delta's mobile app, too. During that time passengers couldn't check in for flights or book new tickets on Delta's site.

Glitch Known Before Changes Delayed Jobless Checks

October 15, 2013 7:21 am | News | Comments

California officials knew a computer upgrade for the state's unemployment insurance program that delayed tens of thousands of benefit checks was vulnerable to problems before it was installed, according to a report from The Sacramento Bee. The newspaper reported officials underestimated how many unemployment claims would be affected by a glitch in the nearly $188 million system upgrade implemented over Labor Day weekend.

Operations Normal At GA Airport Following Lockdown

September 24, 2013 10:12 am | by the Associated Press | News | Comments

Atlanta airport officials say operations are back to normal after an unknown mechanical issue led to a lockdown. Hartsfield-Jackson Atlanta International Airport spokesman Reese McCranie told the Atlanta Journal-Constitution that a technical glitch triggered a false alarm Monday afternoon.

Computer Glitch Delays JetBlue Flights

September 13, 2013 2:48 pm | by SCOTT MAYEROWITZ, AP Airlines Writer | News | Comments

Dozens of JetBlue Airways flights were delayed Friday morning after a computer failure limited the airline's ability to dispatch planes. The system was restored by 10:30 a.m. but the airline warned that delays would persist throughout the day. As of 11 a.m., there were 40 delayed flights, according to JetBlue.

Nasdaq Takes Some Blame For Breakdown

August 29, 2013 4:31 pm | News | Comments

Nasdaq OMX Group says a three-hour trading halt last week was partly the result of issues within the company's control. In a statement released Thursday, the company detailed some of its early findings from an internal review. Nasdaq blamed "a confluence of unprecedented events" that overwhelmed the exchange's system for handling price information. 

NYTimes Site Attacked, Second Disruption In August

August 29, 2013 10:38 am | by MARTHA MENDOZA, AP National Writer | News | Comments

Readers who tried to click on the New York Times' website got nothing but error messages Tuesday afternoon in its second major disruption this month, with a group calling itself "The Syrian Electronic Army" claiming responsibility. Within minutes of the attack, the New York Times announced in a Twitter message that it would continue to publish the news. 

Instagram, Other Sites Go Down

August 26, 2013 9:43 am | by The Associated Press | News | Comments

Amazon's unit that runs Web servers for other companies had problems Sunday that coincided with outages or slowdowns on several popular websites. AirBnB says its site was one of those affected. Other services that were slow or unavailable included Instagram and Twitter's Vine video-sharing application.

Maine Libraries Help Destroyed Canadian Library

August 26, 2013 9:18 am | News | Comments

Libraries across Maine are collecting donations to help rebuild the library destroyed when a runaway train exploded in Canada earlier this summer. Farmington Public Library Director Melanie Coombs launched the effort because the Maine community is the sister city of Lac-Megantic (lak may-gahn-TEEK'), Quebec. The July 6 explosion and fire killed 47 people.

Nasdaq Breakdown Puts Pressure On Crisis Work

August 23, 2013 11:56 am | by MARCY GORDON, AP Business Writer | News | Comments

The latest high-tech disruption in the financial markets increases the pressure on Nasdaq and other electronic exchanges to take steps to avoid future breakdowns and manage them better if they do occur. The three-hour trading outage on the Nasdaq stock exchange Thursday also can be expected to trigger new rounds of regulatory scrutiny on computer-driven trading.

New York Times Website Goes Down

August 14, 2013 3:55 pm | by The Associated Press | News | Comments

The New York Times' website went offline Wednesday, the result of a server problem, the company said. The website went down late in the morning. By mid-afternoon, the website was largely operational, but the newspaper said it was still working to fully restore service.

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