Residents and tourists hunkered down in shelters and hotel conference rooms overnight as a powerful and sprawling Hurricane Odile made landfall on the southern Baja California peninsula. Forecasters predicted a dangerous storm surge with large waves as well as drenching rains capable of causing landslides and flash floods.
The Safe America Foundation held announced its plans for “BE Safe America,” a program that will...
A university lab in the city of Berkeley is testing a...
The Be Safe America Foundation will kick off National Preparedness Month, which begins in...
Suzanne Bernier, President of SB Crisis Consulting, discusses the value of using social media in crisis communications, including how social media can help get information to the necessary channels quickly and accurately and why it is important for crisis managers.
About 2,500 people were stranded early Monday after thunderstorms caused mountain mudslides in Southern California, while one person was found dead in a flooded creek. About 1,500 residents of Oak Glen, and another 1,000 residents of Forest Falls were unable to get out because of thick debris flows caused by flash floods. The stranded include 500 children and adults who had arrived at a Forest Falls campground Sunday morning.
Robert Edson, Vice President of Global Sales and Marketing for Mission Mode Solutions, talked with Continuity Insights about mass notification and why it is so important. Topics include its place in the incident management lifecycle, social media as a communications tool and executive integration
A storm system that wreaked havoc across the eastern half of the U.S. spawned a tornado just north of Boston on Monday, causing extensive damage in Revere, where roofs were ripped off buildings and dozens of large trees were uprooted.
The San Francisco Bay Area Chapter of the Association of Contingency Planners (ACP) hosted its monthly meeting with an online audience, which featured presentations on Incident Command System integration and children in disasters, on Tuesday, July 8.
Forecasts show the storm tracking toward Kyushu island and then across Japan's main island of Honshu. It is forecast to lose some power over land, but winds and heavy rains could cause landslides and other damage, Ebihara warned.
New Emergency Notification System from Sungard Availability Services Delivers Faster, More Streamlined Mobile AlertsJune 30, 2014 2:49 pm | Sungard Availability Services | Product Releases | Comments
Sungard Availability Services (Sungard AS) announced Assurance Notification Manager (AssuranceNM), the newest addition to its Assurance software suite. With AssuranceNM, a global emergency notification system, users can communicate easier in a pending disaster.
The Philippines has passed a law that requires cellphone companies to send warnings to millions of people in the path of deadly typhoons, volcanic eruptions and earthquakes in an effort to reduce the high number of fatalities that occur almost every year.
A key element of any business continuity professional’s job description is helping the organization execute its business continuity arrangements, or as ISO 22301 calls it in Clause 8.4.3, “detecting an incident” and then activating the response. Taken one step further, ISO 22301 calls out a number of specific response-related requirements related to early warning or incident detection that organizations must consider
The Jacksonville Jaguars announced last week that they have selected VOLO, LLC. - the premier provider of SaaS solutions for enterprise risk management, business continuity and disaster recovery - to provide emergency communications for sending time-sensitive alert messages to its employees.
A timely warning allowed an entire South Dakota city to shelter from a tornado that razed dozens of homes and businesses but injured only one or two people. Ten businesses were destroyed and at least 43 houses were damaged or destroyed in the city of about 850 residents.
Continuity Insights began reporting on the use of social media for emergency management in 2012, expanding the survey in 2013 to include social media strategy, risk and views on effectiveness. Both of these reports give the baseline for the 2014 survey.
U.S. lawmakers pressed airport and security officials Friday about problems responding to the Los Angeles International Airport shooting last year and said the incident illuminated similar gaps that needed to be addressed at airports across the nation.
People living in the path of a deadly Washington state landslide had virtually no warning before a wall of mud, trees and other debris thundered down the mountain. Some of the homeowners didn't even know the hillside could give way at any time.
At the International Crisis & Risk Communication Conference, I delivered a presentation on the use of social media for crisis communications. The release of the Continuity Insights survey Crisis Communications 2014: Social Media & Notification Systems is an opportunity to revisit this topic.
The Continuity Insights Crisis Communications: Social Media & Notification Systems survey has collected three years of data, providing unique insight into recent trends and notable changes in the ways that organizations use social media and notification systems to communicate both internally and externally. Click here to read the full report.
Los Angeles International Airport is inexcusably lacking in its capacity to deal with a crisis, local and national government officials said, calling the communication lapses described in a report on last year's deadly airport shooting everything from a "failure" to an "embarrassment."
We often think of drills as face-to-face exercises, but forecasters’ recent use of Twitter for a ‘tornado drill’ demonstrates that drills have equal importance in the virtual realm — and even in social media.
The National Weather Service office in Norman, Okla. has for years been at the forefront of using social media in disseminating weather-related information. But they are trying a new approach in an attempt to find new and better ways to reach people, holding an online "tornado drill."
The National Weather Service is investigating why some northwestern Indiana residents received alerts about a tornado warning even though the day was sunny and cold with no severe weather in sight.
Send Word Now announced its selection by Canadian North Airlines to provide emergency notification and incident management services. The two fully integrated solutions will enable the Alberta-based airline to rapidly alert and mobilize personnel.
A dispatcher at Los Angeles International Airport couldn't immediately send police to a shooting last year because the emergency phone system didn't provide a location, according to an investigation that also found broken panic buttons that are supposed to quickly call for help.
Recent surveys reported in news media found that customers expect a response to a complaint posted on a brand’s social media account within one hour. The SMMU survey found that only 17.6 percent of brands strive to meet this expectation.
AtHoc, Inc. has announced the AtHoc Interactive Warning System for mass notification and interactive command-wide communications has been implemented at Naval Medical Center San Diego. AtHoc delivers mass notification and daily critical communications via telephone, text and email alerts.
Kevin Noel, Director of Safety and Security at Halifax Hospital, used the VOLO Recovery® cloud-based communication system to contact hospital executives and employees after a dangerous shooting occurred at the hospital on Monday, January 6th, 2014.
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