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Massive Work Stoppage at Local Chain After CEO Ousted

July 29, 2014 10:46 am | by Associated Press | News | Comments

A workers' revolt at the Market Basket supermarket chain has led to empty shelves, angry customers and support for a boycott from more than 100 state legislators and mayors.  Workers are demanding the reinstatement of a beloved former CEO, who was credit with keeping prices low, treating employees well and guiding the company's success.

Ebola outbreak in West Africa – rising number of calls to International SOS

July 15, 2014 11:13 am | Product Releases | Comments

Internaitional SOS reported a huge increase in requests for information about Ebola Virus after...

Incident Command System, Working With Children During Disasters Discussed at ACP Meeting

July 15, 2014 9:39 am | by Joe Shust, Editor | Articles | Comments

The San Francisco Bay Area Chapter of the Association of Contingency Planners (ACP) hosted its...

Facing Pressure, Foster Farms Recalls Chicken

July 7, 2014 3:47 pm | by Andrew Dalton, Associated Press | News | Comments

The U.S. Department of Food and Agriculture said it has found evidence directly linking Foster...

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Weekly news and features for business continuity professionals

Learning to “Speak the Language” a Key for Executive Support

June 30, 2014 2:17 pm | by Joe Shust, Editor | Avalution Consulting | Articles | Comments

Throughout the business continuity industry, practitioners are constantly looking for ways to engage – and stay engaged with – senior management, with the objective of gaining and keeping their support.  Practitioners should understand how executives think before trying to get their support.

Video:Communicating With Executive Management

June 30, 2014 8:52 am | Videos | Comments

Melissa Owings, Business Continuity Manager at Blue Cross Blue Shield, shares how she effectively communicates business continuity management information with executives.  She discusses the importance of keeping reports concise and informative.

Video:The Importance of Clearly Defined Roles in Exercises

June 23, 2014 9:25 am | Videos | Comments

Chris Wright, Senior Manager of Worldwide Business Continuity and Crisis Management at Amgen, Inc., discusses the value of clearly defined roles and responsibilities and the utilization of tools and supplies during his drills and exercises.  Look for next week's video where Melissa Owings with Blue Cross Blue Shield of Nebraska, shares how she effectively communicates BCM information with executive management.

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Upcoming Pilgrimage Season Raises MERS Concerns

June 23, 2014 8:59 am | by Associated Press | News | Comments

Efforts to prevent the spread of a dangerous virus need to be stepped up ahead of the start of the Muslim pilgrimage season, when millions of people from all over the world will travel to Saudi Arabia, the World Health Organization said last week.  The U.N. health agency has recorded 701 confirmed cases and 249 deaths worldwide from the Middle East respiratory syndrome, the vast majority of them in Saudi Arabia.

Fireworks explosion kills one, injures two others

June 23, 2014 8:50 am | by Associated Press | News | Comments

 An explosion at a fireworks plant in Washington state fatally injured a 75-year-old man last week and also injured two other employees.  More people could have been hurt and more buildings damaged if the company hadn't been following regulations that require fireworks transfers to happen away from other buildings and other explosives

Dr. Tomas Aragon Discusses Outbreaks, Infectious Diseases in a Business Setting

June 10, 2014 10:42 am | by Joe Shust | Articles | Comments

Dr. Tomas Aragon, Health Officer for the city of San Francisco and San Francisco County, gives a presentation, “Preparing for Public Health Disasters: What Every Business Should Know,” at CI West conference at South San Francisco Convention Center.

Integrating Simulation Cells into Your Drills and Exercises

May 27, 2014 2:58 pm | Videos | Comments

“Integrating Simulation Cells into Your Drills and Exercises,” is the message shared in this week’s video by John Jackson, Executive Vice President, Fusion Risk Management.  Be sure to watch next week’s episode where Judy Analco with ERM, discusses her passion for, “How to Communicate Complex, Technical, and Abstract Information to Your Target Audience.”

Clifford Chance: Board-Level Concern About Reputation and Legal Risk Driving Changes In Companies' Focus, Behavior

May 27, 2014 1:00 pm | by Clifford Chance | News | Comments

The study, conducted for Clifford Chance by The Economist Intelligence Unit, is the result of more than 300 interviews with board members and C-level executives of companies with more than a half-billion dollars in annual revenues. Nearly a quarter of the 320 executives responding to the global survey (71) were from the US.

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Engaging Senior Management Into Your Exercises

May 19, 2014 8:43 pm | by CI Staff | Videos | Comments

The next video in this series features Kathy Lee Patterson, Business Continuity Project Manager with Independence Blue Cross in Philadelphia.  Her topic is "Engaging Senior Management Into Your Exercises." Take a quick look at this week's video! 

Federal Report: Warming Disrupts Americans' Lives

May 6, 2014 11:02 am | by Seth Borenstein, AP Science Writer | News | Comments

Climate change's assorted harms "are expected to become increasingly disruptive across the nation throughout this century and beyond," the National Climate Assessment concluded Tuesday. The report emphasizes how warming and its all-too-wild weather are changing daily lives, even using the phrase "climate disruption" as another way of saying global warming.

South Korea Ferry Recovery Efforts Turn Grim

April 21, 2014 12:59 pm | by Gillian Wong, Associated Press | News | Comments

Lee Byung-soo says he knew, when he saw his 15-year-old son's body in the tent. It could not have been more horrifically obvious. But he wanted so much for him to be alive. "Stop sleeping!" the truck driver yelled as he hugged Lee Seok-joon. "Why are you sleeping so much? Daddy will save you!"

Video: Holder Urges Approval of $15M for Shooter Training

April 15, 2014 11:18 am | by Associated Press | News | Comments

In a video message posted on the Justice Department website Tuesday, the attorney general says training is critical since patrol officers who arrive first on the scene are increasingly being relied on to respond directly to shooters rather than waiting for SWAT teams.

Death Toll in Ebola Outbreak Rises to 121

April 15, 2014 11:09 am | by Sarah DiLorenzo, Associated Press | News | Comments

An outbreak of Ebola in West Africa has been linked to the deaths of more than 120 people, according to the latest World Health Organization count. There is no vaccine and no cure for the deadly virus, and its appearance in West Africa, far from its usual sites in Central and East Africa, has caused some panic.

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The 2014 Atlanta Snow Jam: A Practitioner’s Perspective

March 4, 2014 9:42 am | by Jonna Mayberry, Editor | Articles | Comments

On Tuesday, January 28, 2014, 2.6 inches of snow caused an unprecedented traffic jam in Atlanta, GA. While the ideal situation would have been for the disarray to be avoided altogether, there are some unique lessons that can be gleaned by examining how the day unfolded. Chris Summerrow, CBCP and Director of Business Continuity Management, Corporate Security at UPS, works in Atlanta and witnessed the day’s events first-hand. 

Risk Shrink: The Human Element Risk

February 3, 2014 5:34 pm | by Sean Murphy, CEO & President, Lootok | Articles | Comments

There is a certain beauty in working with numbers. In business continuity, we rely on numbers to determine the likelihood of an event occurring, and how best to offset it. By increasing our knowledge about what drives fear and behavior, we can improve communication and training to gain a greater sense of control over our risk environment. 

Boston Marathon Bombings Lessons Learned

July 1, 2013 5:10 pm | by Mike Jennings, CBCP | Articles | Comments

The tragic and sad events of April 15, 2013 near the finish line of the Boston Marathon remind us that we are never far away from terrorism. Business continuity planners should be thinking about the effects of a terrorist attack near their places of work and develop plans to address the threat. 

CO Gun Laws Take Effect As Debate Continues

July 1, 2013 11:31 am | by IVAN MORENO,Associated Press | News | Comments

New limits on ammunition magazines and universal background check requirements take effect in Colorado on Monday, even as county sheriffs fight to overturn the signature pieces of state Democrats' gun control legislation. Relatives of those killed in shooting rampages that rattled the nation last year are optimistic that the laws will have a long-term impact, but they urged patience.

Applied Crisis Communication At UCF

June 11, 2013 9:35 am | by Jonna Mayberry, Editor | Articles | Comments

In the early morning hours of Monday, March 18, 2013, University of Central Florida (UCF) administrators received a call indicating that a student had committed suicide. Staff and authorities soon discovered that the deceased student had also planned a campus shooting. While motives are still unclear, UCF’s response to the incident is clearly exceptional.

P2: Shots Fired — 2013 Continuity Insights Management Conference

April 29, 2013 10:02 am | by Jonna Mayberry, Editor | Events

Shots Fired: Managing the Operational Risk of an Active Shooter Incident. A plenary session presented by Steven Crimando at the 2013 Continuity Insights Management Conference.

Duty Of Care: Not Just A Travel Issue

April 15, 2013 1:50 pm | by Lisa M. Reshaur, Ph.D. & Lynne M. Silverstein, Manager, PwC LLP, Risk Consulting Services | Articles | Comments

As one client recently noted, "I don't want my company's name in the news because we were able to fly our employees out of a bad situation, but we left our contractors sitting on the tarmac with no way to evacuate." Thinking about Duty of Care only as the small print at the bottom of your travel itinerary won't be enough when a crisis erupts in a foreign country and you don't have a plan to get your staff out safely.

Sandy A Super Test For Bloomberg, Christie, Cuomo

November 20, 2012 9:08 am | by ANGELA DELLI SANTI, JENNIFER PELTZ & MICHAEL GORMLEY, Associated Press | News | Comments

For New Jersey Gov. Chris Christie, leadership often came with an empathetic hug. For New York Gov. Andrew Cuomo, it came with an angry tirade at utilities slow to restore power. For New York City Mayor Michael Bloomberg, it came with cool, businesslike assurance.

When Working From Home Goes Wrong

November 2, 2012 3:36 pm | by ANNE D'INNOCENZIO & MAE ANDERSON, AP Retail Writers | News | Comments

Nearly every office dweller fantasizes about the joys of working from home: Dressing in PJs instead of suits, eating from the fridge and not the vending machine, listening to birds chirp instead of the boss bark. But Superstorm Sandy has created legions of people who can't wait to get back to the office.

American Airlines Stumbles On Path To Recovery

October 12, 2012 11:53 am | by DAVID KOENIG & SCOTT MAYEROWITZ, AP Airline Writers | News | Comments

Just weeks ago, American Airlines was working its way through bankruptcy court, on schedule for one of the fastest turnarounds in aviation history. Planes were full. Revenue was pouring in. Then seemingly overnight, American became the butt of jokes from Facebook to late-night TV.

Obama: US Safer, Resilient On 9/11 Anniversary

September 11, 2012 11:21 am | News | Comments

Americans paused Tuesday to mark the 11th anniversary of the Sept. 11, 2001, terror attacks with familiar ceremony, but also a sense that it's time to move forward after a decade of remembrance. President Barack Obama says the U.S. is safer and its people resilient on the 11th anniversary of the 9/11 terrorist attacks.

2 La. Hotels Contracted To Shelter Workers After Disasters

July 26, 2012 10:27 pm | News | Comments

The Terrebonne Parish Council has approved contracts with two Houma hotels to shelter essential parish employees after disasters. No matter the final cost, FEMA will reimburse the parish pending certain stipulation.

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