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South Korea Ferry Recovery Efforts Turn Grim

April 21, 2014 12:59 pm | by Gillian Wong, Associated Press | News | Comments

Lee Byung-soo says he knew, when he saw his 15-year-old son's body in the tent. It could not have been more horrifically obvious. But he wanted so much for him to be alive. "Stop sleeping!" the truck driver yelled as he hugged Lee Seok-joon. "Why are you sleeping so much? Daddy will save you!"

Video: Holder Urges Approval of $15M for Shooter Training

April 15, 2014 11:18 am | by Associated Press | News | Comments

In a video message posted on the Justice Department website Tuesday, the attorney general says...

Death Toll in Ebola Outbreak Rises to 121

April 15, 2014 11:09 am | by Sarah DiLorenzo, Associated Press | News | Comments

An outbreak of Ebola in West Africa has been linked to the deaths of more than 120 people,...

The 2014 Atlanta Snow Jam: A Practitioner’s Perspective

March 4, 2014 9:42 am | by Jonna Mayberry, Editor | Articles | Comments

On Tuesday, January 28, 2014, 2.6 inches of snow caused an unprecedented traffic...

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Weekly news and features for business continuity professionals

Risk Shrink: The Human Element Risk

February 3, 2014 5:34 pm | by Sean Murphy, CEO & President, Lootok | Articles | Comments

There is a certain beauty in working with numbers. In business continuity, we rely on numbers to determine the likelihood of an event occurring, and how best to offset it. By increasing our knowledge about what drives fear and behavior, we can improve communication and training to gain a greater sense of control over our risk environment. 

Boston Marathon Bombings Lessons Learned

July 1, 2013 5:10 pm | by Mike Jennings, CBCP | Articles | Comments

The tragic and sad events of April 15, 2013 near the finish line of the Boston Marathon remind us that we are never far away from terrorism. Business continuity planners should be thinking about the effects of a terrorist attack near their places of work and develop plans to address the threat. 

CO Gun Laws Take Effect As Debate Continues

July 1, 2013 11:31 am | by IVAN MORENO,Associated Press | News | Comments

New limits on ammunition magazines and universal background check requirements take effect in Colorado on Monday, even as county sheriffs fight to overturn the signature pieces of state Democrats' gun control legislation. Relatives of those killed in shooting rampages that rattled the nation last year are optimistic that the laws will have a long-term impact, but they urged patience.

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Applied Crisis Communication At UCF

June 11, 2013 9:35 am | by Jonna Mayberry, Editor | Articles | Comments

In the early morning hours of Monday, March 18, 2013, University of Central Florida (UCF) administrators received a call indicating that a student had committed suicide. Staff and authorities soon discovered that the deceased student had also planned a campus shooting. While motives are still unclear, UCF’s response to the incident is clearly exceptional.

P2: Shots Fired — 2013 Continuity Insights Management Conference

April 29, 2013 10:02 am | by Jonna Mayberry, Editor | Events | Comments

Shots Fired: Managing the Operational Risk of an Active Shooter Incident. A plenary session presented by Steven Crimando at the 2013 Continuity Insights Management Conference.

Duty Of Care: Not Just A Travel Issue

April 15, 2013 1:50 pm | by Lisa M. Reshaur, Ph.D. & Lynne M. Silverstein, Manager, PwC LLP, Risk Consulting Services | Articles | Comments

As one client recently noted, "I don't want my company's name in the news because we were able to fly our employees out of a bad situation, but we left our contractors sitting on the tarmac with no way to evacuate." Thinking about Duty of Care only as the small print at the bottom of your travel itinerary won't be enough when a crisis erupts in a foreign country and you don't have a plan to get your staff out safely.

Sandy A Super Test For Bloomberg, Christie, Cuomo

November 20, 2012 9:08 am | by ANGELA DELLI SANTI, JENNIFER PELTZ & MICHAEL GORMLEY, Associated Press | News | Comments

For New Jersey Gov. Chris Christie, leadership often came with an empathetic hug. For New York Gov. Andrew Cuomo, it came with an angry tirade at utilities slow to restore power. For New York City Mayor Michael Bloomberg, it came with cool, businesslike assurance.

When Working From Home Goes Wrong

November 2, 2012 3:36 pm | by ANNE D'INNOCENZIO & MAE ANDERSON, AP Retail Writers | News | Comments

Nearly every office dweller fantasizes about the joys of working from home: Dressing in PJs instead of suits, eating from the fridge and not the vending machine, listening to birds chirp instead of the boss bark. But Superstorm Sandy has created legions of people who can't wait to get back to the office.

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American Airlines Stumbles On Path To Recovery

October 12, 2012 11:53 am | by DAVID KOENIG & SCOTT MAYEROWITZ, AP Airline Writers | News | Comments

Just weeks ago, American Airlines was working its way through bankruptcy court, on schedule for one of the fastest turnarounds in aviation history. Planes were full. Revenue was pouring in. Then seemingly overnight, American became the butt of jokes from Facebook to late-night TV.

Obama: US Safer, Resilient On 9/11 Anniversary

September 11, 2012 11:21 am | News | Comments

Americans paused Tuesday to mark the 11th anniversary of the Sept. 11, 2001, terror attacks with familiar ceremony, but also a sense that it's time to move forward after a decade of remembrance. President Barack Obama says the U.S. is safer and its people resilient on the 11th anniversary of the 9/11 terrorist attacks.

2 La. Hotels Contracted To Shelter Workers After Disasters

July 26, 2012 10:27 pm | News | Comments

The Terrebonne Parish Council has approved contracts with two Houma hotels to shelter essential parish employees after disasters. No matter the final cost, FEMA will reimburse the parish pending certain stipulation.

Last Katrina FEMA Trailer Leaves New Orleans

February 21, 2012 4:55 am | by CAIN BURDEAU, Associated Press | News | Comments

The last of the once-ubiquitous FEMA trailers has been removed from New Orleans more than six years after floodwalls and levees broke during Hurricane Katrina and caused the city to fill with floodwaters.  The Federal Emergency Management Agency said the last trailer was removed Sunday. The agency said on Monday that those living in the trailer moved into their rebuilt home last week. At one point, New Orleans had more than 23,000 FEMA-issued trailers and mobile homes.

Inspiring Change

January 9, 2012 6:46 pm | by Alan Nicol, Executive Member, AlanNicolSolutions | Blogs | Comments

Change comes with resistance. If we are the top dog of our organization or team, we can force change by dictating it. If that isn’t your option or your style, then inspire change by addressing the emotional motivations to change. Logic alone just isn’t reason enough.

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Study Aims To Refine & Improve Crowdsourcing For Intelligence

October 18, 2011 9:52 am | by MATTHEW BARAKAT, Associated Press | News | Comments

Statistics have long shown that large crowds of average people frequently make better predictions about unknown events, when their disparate guesses are averaged out, than any individual scholar — a phenomenon known as the wisdom of crowds.

Social Capital

February 21, 2011 5:40 am | by Daniel Hahn | Articles | Comments

If you want a thorough explanation of what social capital is (and especially if you are a participant in its creation), then I strongly suggest you read Robert Putnum’s book Bowling Alone.

Is Your Team (Truly) Prepared to Respond?

February 18, 2011 9:21 am | by Brian Zawada | Articles | Comments

A recent disruptive event at one of our clients reminded us of the flexibility needed to successfully execute a response in a true disaster. More often than not, documented response and recovery procedures establish a foundation for success, but just as important, achieving response and recovery objectives is driven by the ability of the assigned teams to assess, prioritize, and take action in the midst of confusion and disarray.

Ask the EAB

October 31, 2010 8:00 pm | Articles | Comments

With the anniversary of 9/11 just passing, I’d like to know what you think we’ve learned and improved based on that experience and, more importantly, what we should have learned or improved but didn’t.

Strategic Crisis Leadership for Continuity Professionals

April 12, 2010 8:00 pm | by Bruce T. Blythe | Articles | Comments

At the heart of any crisis and business continuity response are strategic decisions that will serve as “defining moments.” These strategic decisions have the critical power to bring you and your organization swiftly toward successful resolution...

Psychological First Aid:

April 11, 2010 8:00 pm | by Terri Howard | Articles | Comments

Often disaster recovery focuses on infrastructure, IT, and financial resiliency. But the reality is people are your business. The purpose of this session is to detail key elements of people support including psychological first aid, family assis...

Virtual Desktop Recovery and Work-at-Home Continuity

December 31, 2009 7:00 pm | by John Jackson | Articles | Comments

I'd like to take a slightly different approach with this article, and introduce a colleague of mine, Dan Dec, who I have asked to be the guest author for this issue. Dan addresses an important topic, the intersection between virtual desktop recovery and work-from-home continuity strategies. Without further ado, here's what he has to say (and you can read more about him at the end of the article)…

Webinar Watch - January/February 2010

December 31, 2009 7:00 pm | Articles | Comments

Ask Anything: Q&A with ConsultantsA companion piece to this issue's special feature on consulting services (see page 14), this webinar puts a cast of consultants on the spot and at the ready to answer your questions.

BCP Book Club

August 31, 2009 8:00 pm | Articles | Comments

By combining the stories of survivors with research into how the brain works under extreme duress, The Unthinkable tries to bring light into civilization’s darkest moments. Why do we freeze in the middle of a fire? How can we override this instinct? Why do our senses of sight and hearing change during a terrorist attack? Why are most heroes men?

Ready at Work, Not at Home

April 26, 2009 8:00 pm | by Kevin Cassidy | Articles | Comments

A portion of your city has just suffered a major loss of power. Your business continuity plans are in place and you are running the show at work, but are you ready to deal with the issues that will impact your home life? This session will help y...

Predictive Knowledge, Skills, Abilities, and Traits for Effective Crisis Leadership

April 26, 2009 8:00 pm | by Robert C. Chandler Ph.D., Chair Communication Division | Articles | Comments

Crises demand swift and effective leadership; yet there are many challenges in selecting, training, and assessing personnel for the skills and abilities necessary for effective crisis leadership. Crisis leaders are highly specialized managers wh...

Prepping Your Company for the Baby Boomer Exodus

November 7, 2008 7:00 pm | by Ken Ball | Articles | Comments

This isn't a story about a pandemic or the hurricane that recently hit Texas, but you can think of the retirement of 76 million Baby Boomers as the equivalent of a human tsunami. It's coming, and many managers are looking for ways to capture and retain intellectual capital as workers born between 1946 and 1964 prepare to retire.

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