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Down Time Could Have a Serious Impact on Your Company's Reputation

August 19, 2014 10:15 am | by Joe Shust, Editor | Avalution Consulting | Articles | Comments

Jacqueline Rupert, Managing Consultant for Avalution, spoke with Continuity Insights about down time and how it can damage more than just your company's finances.  "Going down" can also have a serious impact on reputation and could even adversely effect your company legally.

Video: The Value of Social Media in Crisis Communication

August 5, 2014 10:52 am | Videos | Comments

Suzanne Bernier, President of SB Crisis Consulting, discusses the value of using social media in...

Hackers Target Major League Baseball Squad

July 7, 2014 3:29 pm | by Associated Press | News | Comments

The Houston Astros said Monday that they have been the victims of hackers who accessed their...

Clifford Chance: Board-Level Concern About Reputation and Legal Risk Driving Changes In Companies' Focus, Behavior

May 27, 2014 1:00 pm | by Clifford Chance | News | Comments

The study, conducted for Clifford Chance by The Economist Intelligence Unit, is the result of...

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Weekly news and features for business continuity professionals

Active Shooter Situation At Fort Hood

April 2, 2014 6:44 pm | News | Comments

The Bell's County Sheriff's Office dispatched deputies and troopers from the Texas Department of Public Safety to the nearby post after receiving reports of an "active shooter," sheriff's Lt. Donnie Adams said. FBI spokeswoman Michelle Lee said its agents were also headed to the scene.                                    

U.S. Lawmakers Discuss LAX Shooting

April 1, 2014 10:45 am | by TAMI ABDOLLAH, Associated Press | News | Comments

U.S. lawmakers pressed airport and security officials Friday about problems responding to the Los Angeles International Airport shooting last year and said the incident illuminated similar gaps that needed to be addressed at airports across the nation.    

Cooperation After Marathon Bombings Is Praised

March 25, 2014 9:11 am | by DENISE LAVOIE, AP Legal Affairs Writer | News | Comments

In the moments after two bombs exploded near the finish line of last year's Boston Marathon, no one dared call it a terrorist attack. But after it became clear that these were not manhole cover explosions, "the word hung heavy in the air."     

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Harsh Reactions To Lapses During LAX Attack

March 19, 2014 12:32 pm | by TAMI ABDOLLAH, Associated Press | News | Comments

Los Angeles International Airport is inexcusably lacking in its capacity to deal with a crisis, local and national government officials said, calling the communication lapses described in a report on last year's deadly airport shooting everything from a "failure" to an "embarrassment."   

Phone System Failed In LAX Shooting

March 3, 2014 12:45 pm | by TAMI ABDOLLAH, Associated Press | News | Comments

A dispatcher at Los Angeles International Airport couldn't immediately send police to a shooting last year because the emergency phone system didn't provide a location, according to an investigation that also found broken panic buttons that are supposed to quickly call for help.

GA Emergency Chief Under Pressure After Gridlock

February 4, 2014 9:38 am | by RAY HENRY, Associated Press | News | Comments

The head of Georgia's emergency office helped plan for the 1996 Olympics and an international meeting of foreign leaders on the state's coastline. He leads a national association of disaster planners and testified to Congress about the threat of cyberattacks. Yet a simple snowstorm could imperil his career. 

The Nation’s Integrated Public Alert & Warning System, Part 1

January 7, 2014 10:24 am | by Salimah LaForce, Research Analyst, Georgia Institute of Technology, Center for Advanced Communications Policy, Wireless RERC | Articles | Comments

The Integrated Public Alert and Warning System (IPAWS) is the nation’s solution for effectively communicating emergency alerts and warnings. IPAWS incorporates existing and future technologies in order to provide public safety officials with a broad range of emergency communication options to save lives and protect property.

Gunman Kills Himself, One Other At Reno Hospital

December 18, 2013 11:45 am | by SCOTT SONNER, Associated Press | News | Comments

Some fled in panic as gunshots echoed through a sprawling Reno hospital complex while others locked themselves in medical offices as dozens of police cars and SWAT teams sealed off a three-block area and heavily armed officers began a nervous room-to-room search.

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Harvard Buildings Evacuated Over Explosives Report

December 16, 2013 9:56 am | by the Associated Press | News | Comments

Harvard University says four buildings on its campus outside Boston are being evacuated because of unconfirmed reports of explosives. The school tweeted that there have been no reports of any explosions. Three of the buildings being evacuated in Cambridge border Harvard Yard.

Typhoon Ruined Traditional, High-Tech Livelihoods

November 26, 2013 9:37 am | by TERESA CEROJANO, Associated Press | News | Comments

As Typhoon Haiyan tore across the eastern Philippines, coconut plantations older than the fathers of the men who tend them were smashed like matchsticks and call centers that field customer service gripes from around the world fell silent. The storm that killed thousands also wrecked livelihoods in the worst hit region, a blow that will ripple long after the disaster fades from attention.

Authorities: Suspect In NJ Mall Shooting Is Dead

November 5, 2013 9:54 am | by SAMANTHA HENRY, Associated Press | News | Comments

A 20-year-old gunman intent on dying fired multiple shots inside New Jersey's largest shopping mall, trapping hundreds of customers and employees for hours as police scoured stores for the shooter, who was found dead early Tuesday of a self-inflicted wound, authorities said. There were no other injuries.

Second Dry Ice Explosion Reported At LA Airport

October 15, 2013 9:19 am | News | Comments

A dry ice explosion occurred late Monday at Los Angeles International Airport, but there were no reports of any injuries or evacuations, authorities said. The incident was reported shortly before 8:30 p.m. at the airport's Tom Bradley International Terminal. There was no immediate word where the dry ice was found or whether there was any significant damage.

Continuity Q&A: David Johnson On Leveraging Crisis Communications For Reputation Resilience

October 8, 2013 9:39 am | by Jonna Mayberry, Editor | Articles | Comments

The first 72 hours of a crisis are critical for any company or organization because the media narrative is set in those first 72 hours, and as a result, so is public opinion. Many companies are just responding to the crisis when media interest is moving on and the public narrative has been set. That is why it is essential to have a crisis communications plan in place.

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FINDER: Radar For Locating Disaster Victims

September 26, 2013 4:41 pm | Videos | Comments

A new portable radar device from the NASA Jet Propulsion Laboratory can detect heartbeats and breathing of victims trapped under rubble in a disaster. This video from NASA describes FINDER: radar designed to locate disaster victims. 

NY Police: Businessman Fires In Office, Flees

September 25, 2013 5:59 pm | by FRANK ELTMAN, Associated Press | News | Comments

Police say a man walked into a New York light fixture company where he had done business and opened fire, killing an employee, wounding another person and leading to the lockdown of a nearby mall. The shooting occurred near the Roosevelt Field mall in Garden City, about 30 miles east of New York City. 

Notification Systems’ Perpetual Progress

September 20, 2013 10:57 am | by Jonna Mayberry, Editor | Blogs | Comments

My first real encounter with mass notification happened when my university implemented a campus-wide alert system.  When I look back at this experience — after becoming more familiar with mass notification and crisis communication system options, strategies, and best practices throughout the years — I can’t help but put myself in administration’s shoes.

Avalution Consulting Releases Live Incident Management & Bullhorn Emergency Notification Features For Catalyst Business Continuity Software

September 19, 2013 12:26 pm | by Avalution Consulting | News | Comments

Avalution Consulting — a leading provider of business continuity consulting and software solutions — has announced the release of two new features for the Catalyst business continuity software suite — live incident management and Bullhorn emergency notification. 

Defense-Industry Employee Kills 13 In Navy Yard Shooting Rampage

September 17, 2013 9:51 am | by BRETT ZONGKER, ERIC TUCKER & LOLITA C. BALDOR, Associated Press | News | Comments

A defense-industry employee used his pass to get into the Washington Navy Yard and went on a deadly shooting rampage Monday, spraying bullets in the hallway and firing from a balcony on workers in an atrium below. Thirteen people were killed, including the gunman.

FBI Arrests Ex-TSA Worker After Airport Threats

September 11, 2013 12:10 pm | by the Associated Press | News | Comments

A security screener at Los Angeles International Airport has been taken into custody after quitting his job and making threats that led officials to clear and search terminals at the airport, the FBI said in a statement Wednesday. The airport is the nation's third busiest airport, according to its website.

Homeland Security Chief Advice To Successor: Advil

August 27, 2013 4:03 pm | by ALICIA A. CALDWELL, Associated Press | News | Comments

Homeland Security Secretary Janet Napolitano, who is resigning next week, expressed disappointment Tuesday during her farewell remarks that Congress failed to pass a law providing a path to citizenship for many young immigrants living in the U.S. illegally.

Speakers’ Soapbox: Harvey Betan On Avoiding Red Herrings & Lessons Learned From The Boston Marathon Bombing

August 27, 2013 9:45 am | by Jonna Mayberry, Editor | Articles | Comments

In the leadup to the Continuity Insights New York Conference, October 15-16, 2013 at the AMA Executive Conference Center in the heart of Times Square, Continuity Insights asks presenters about their chosen topics, critical business continuity skills and hypothetical Central Park statues. This week, Harvey Betan, Associate Principal, Risk Masters Inc., discusses how to focus on the big picture. 

Three Dead, Two Wounded In Truck Company Shootings

August 26, 2013 9:51 am | by The Associated Press | News | Comments

Investigators in a north Florida town say they're working to determine what led a trucking company employee to go on a shooting spree that left himself, his former boss and a former coworker dead — and two others wounded. Authorities say Hubert Allen Jr., 72, drove to locations Florida's Union County and shot the men Saturday.

School Employee Helped Avert Tragedy In Standoff

August 22, 2013 9:41 am | by KATE BRUMBACK & PHILLIP LUCAS, Associated Press | News | Comments

The 911 tapes from a frightening standoff and shooting at an Atlanta-area school show how a school employee's calm demeanor and kind approach helped end the ordeal without any injuries. Police said Wednesday that school bookkeeper Antoinette Tuff was heroic in how she responded after being taken hostage a day earlier by Michael Brandon Hill, a 20-year-old man with a history of mental health issues. 

FBI Works To Train Police On Mass Killing Response

August 20, 2013 10:24 am | by ERIC TUCKER,Associated Press | News | Comments

Two men stand anxiously at the classroom entrance and another lies seriously wounded beside a wall outside. The drill is part of a training program the FBI is helping run for local law enforcement agents nationwide. Acting on a White House directive and partnering with a Texas-based training center, the FBI this year has been teaching best practices for responding to mass shootings.

Many Companies Still Not Leveraging Social Media For Crisis Management

August 9, 2013 3:41 pm | by PwC | News | Comments

As part of their business continuity management (BCM) efforts, companies today are re-thinking their approach to crisis management, but are still behind in leveraging social media as a crucial resource, according to the new Business Continuity Insights Survey by PwC US.

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