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Verifying Information With Social Media

January 29, 2013 10:02 am | by John Orlando, PhD, Vertek Corporation | Articles | Comments

How do we gather, authenticate and integrate information from a variety of sources -- citizen, mass media, official, etc. -- to develop situational awareness? Verifying techniques fall into two categories: reliability of source and outside confirmation.

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CI Bulletin

Weekly news and features for business continuity professionals

Residents Tweeted As 5.2-Magnitude Earthquake Hit Ontario

May 20, 2013 11:43 am | News | Comments

It was felt as far west as Toronto, Canada's largest city, but no damage was immediately reported. Twitter erupted with reports of buildings shaking in Ottawa for several seconds. Ontario's premier, who lives in Toronto, tweeted that her house was shaking.

Speakers’ Soapbox: David Nolan On Social Media Misconceptions & Lessons From The Boston Marathon Bombing

May 7, 2013 9:31 am | by Jonna Mayberry, Editor | Articles | Comments

In the leadup to the Continuity Insights Chicago Conference, June 18-19, Chicago O’Hare, Continuity Insights asks presenters about their chosen topics and critical business continuity skills. This week, David Nolan, CEO and founder, Fusion Risk Management, Inc. discusses social media and business continuity preparedness. 

U.S. Regulators Looking At Dealing With Social Media

May 6, 2013 2:34 pm | News | Comments

CFTC Commissioner Bart Chilton suggested they consider imposing tougher cybersecurity rules for investment firms and others that trade. Firms could be held accountable and sanctioned if their security systems were inadequate to prevent a breech.

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Crisis Communications 2013: Social Media & Notification Systems

March 27, 2013 1:54 pm | Articles | Comments

In 2012, Continuity Insights published its first report into the use of social media as a crisis communications tool. This year, we dug a little deeper in an effort to learn more about the industry’s social media strategies. Over 315 participating organizations responded to the survey. 

Tornado Debris Study Could Lead To Better Warnings

March 18, 2013 1:07 pm | by JEFF MARTIN,Associated Press | News | Comments

Photos and mementoes that were snatched up and blown hundreds of miles during a Southern tornado outbreak two years ago are giving researchers new insight on how debris is carried by the storms and how it could threaten the public. A new study has documented how one photo traveled nearly 220 miles over Alabama and Tennessee. 

Crisis Communications 2013: Social Media & Notification Systems

March 14, 2013 5:28 pm | by Omnilert & Continuity Insights | Webinars | Comments

Thursday, April 4, 2013 at 2:00 p.m. EDT Join us as we review and discuss the findings from our 2013 Crisis Communications Survey, in which we surveyed more than 300 organizations to determine how social media platforms are being used. The experts will offer practical answers to social media implementation questions.   

Hooroo: It’s Australian For Goodbye

February 26, 2013 1:36 pm | by Luke Simpson, Editor | Blogs | Comments

After a short but sweet two years in the role of editor at Continuity Insights I’ve decided to resign from my position in order to pursue new challenges. Working in this role has been incredibly rewarding, but when life presents opportunities we are forced to make these tough decisions.

Continuity Insights Chicago 2013

February 7, 2013 2:29 pm | by Jonna Mayberry, Editor | Events | Comments

June 18-19, 2013 at the AMA Executive Conference Center, Chicago, Il.Continuity Insights Chicago will address the critical issues most important to business continuity professionals in the Midwest, and facilitate the sharing of meaningful and valuable information between regional colleagues.

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2013 Crisis Communications Survey Dives Deep Into Social Media Strategies

December 17, 2012 4:57 pm | by Luke Simpson, Editor | News | Comments

Earlier this year we published Continuity Insights’ first report into the use of social media as a crisis communications tool. In 2013 we will dig a little deeper in an effort to learn more about the industry’s social media goals and strategies, how respondents view the risks associated with social media, and whether sentiment towards social media’s effectiveness has changed.

Graphics-Rich Social Media Provides Unprecedented Situational Awareness During Hurricane Sandy

October 30, 2012 12:08 pm | by Luke Simpson, Editor | Blogs | Comments

I spent most of Monday glued to my Twitter feed as Hurricane Sandy pounded the Northeast and Mid Atlantic. More prominent than ever was an emphasis on graphics and photos as a way to provide detailed, verifiable information and situational awareness. For example, I wasn’t simply told that flood waters were approaching the runways at LaGuardia airport -- the Port Authority of New York and New Jersey showed me.

Facebook Now Home To 1 Billion Monthly Users

October 5, 2012 2:22 pm | News | Comments

More than a billion people now log into Facebook each month to check up on old friends, tag photos of new ones and post about politics, religion, cats or what their kids are doing. That's double the 500 million it hit in July 2010 — what now seems like a lifetime but was a little more than two years ago.

Keynotes Announced For Continuity Insights New York

September 17, 2012 5:25 pm | by Luke Simpson, Editor | Videos | Comments

In October we launch Continuity Insights New York, a business continuity conference designed to bring together the brightest minds in the northeast for two days of innovative and practical business continuity discussions. Sessions are delivered by seasoned professionals from leading organizations. Don’t miss this opportunity to meet and network with colleagues and officials.

Police Embrace Emerging Social Media Tool

August 14, 2012 10:52 am | by TERRY COLLINS, Associated Press | News | Comments

Minutes after a shooting near the Oakland Airport this year, the gunman was on the loose. And police Sgt. Chris Bolton quickly fired off a flurry of text alerts to thousands of nearby residents through a social media tool for law enforcement agencies.

Structured Networks & Self-Coordinated Disaster Response

August 3, 2012 11:00 am | by John Orlando, PhD, Vertek Corporation | Articles | Comments

Social media has radically transformed communication. Now anyone can communicate to a group at almost no cost. More importantly, the group can communicate directly to each other at almost no cost. There are no longer the barriers to communication that drove the command and control model, and as a result new forms of coordination have emerged.

Study: Viewers Turning To YouTube As News Source

July 17, 2012 12:44 pm | by JAKE COYLE, AP Entertainment Writer | News | Comments

A new study has found that YouTube has become a major platform for news, one where viewers are turning for eyewitness videos in times of major events and natural disasters.

Officials Use Facebook To Share Drought Info

July 17, 2012 11:57 am | News | Comments

Missouri agriculture officials are using social media to share information about this summer's lack of rain, extreme heat and wildfires.

Social Media Risk

July 10, 2012 10:26 am | by Brian Gray, Chief, Business Continuity Management Unit, United Nations (UN) | Blogs | Comments

There are huge advantages to be gained by engaging on the social web, but this engagement comes with risk. In general, I see three sources of social media risk: The 'Avatar Effect,' crazy people and stupid actions.

Harnessing The Power Of Social Media In Crisis Management

June 22, 2012 10:20 am | News | Comments

ICOR and C4CS® present the world's first and only elearning course designed to help professionals better understand and use social media during good times and during times of crisis.

Don't Fear The Dragons: Why The Social Web Should Be Part Of Your Work Day

June 21, 2012 4:22 pm | by Brian Gray, Chief, Business Continuity Management Unit, United Nations (UN) | Blogs | Comments

The social web removes the obstacles of physical and organizational distance, connecting people and allowing them to virtually convene to share and produce knowledge. There are significant potential benefits from this process, which come with some risks.

Organizers: Don't Mess With The Olympic Brand

May 22, 2012 8:14 am | by DANICA KIRKA, Associated Press | News | Comments

Protecting the Olympic brand is always a big job, and never more so than this year. Olympic organizers say the increasing sophistication of guerrilla marketers and the rise of social media are putting the five rings under assault in ways barely envisioned a decade ago.

Lessons Learned From The Social Media Tabletop Exercise

May 10, 2012 4:33 pm | by John Orlando, PhD, Vertek Corporation | Articles | Comments

The goal was to give the response community a taste of public response to disasters using Facebook as a tool to coordinate response. We fed “injects” to the event via Twitter, with people downloading Twitter monitoring software before the exercise. Needless to say, the experience was new to all participants and we learned a lot.

If LinkedIn Is The Conference Room, Facebook Is The Cafeteria

May 8, 2012 10:59 am | by Luke Simpson, Editor | Blogs | Comments

We all like LinkedIn. It’s a great way to network and share information about business continuity and disaster recovery. But we’ve decided to give readers a different — more casual — way to interact with each other and the Continuity Insights editorial staff.

BPI Closing 3 Plants After Social Media Campaign Against 'Pink Slime'

May 7, 2012 10:25 pm | by GRANT SCHULTE, Associated Press | News | Comments

Past food controversies, such as criticism of trans fats, took years to surface as major public issues, whereas social media enabled the campaign against "pink slime" to quickly attract widespread public attention.

Tales From The C-Suite

May 7, 2012 5:12 pm | by Luke Simpson, Editor | Articles | Comments

Kelly McDonough, President/CEO of First Alliance Credit Union, talks about how to scare your C-level executives into supporting your BCM program, how credit unions do more with less, the “end point” for business continuity, and why cloud will make businesses and families more resilient.

BCM Benchmarking Study: The Good, The Bad & The Ugly

April 10, 2012 1:13 pm | by Luke Simpson, Editor | Articles | Comments

In order to tease out the most compelling — and more subtle — results from the 2011-2012 Continuity Insights & KPMG LLP Global Business Continuity Management Program Benchmarking Study, a panel of subject-matter experts reviewed and commented on the raw data collected from 685 business continuity professionals. Reactions range from “disturbing” to “encouraging.” 

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